Automox
Cloud-native patch, configuration and vulnerability remediation for Windows, macOS and Linux endpoints.
By Automox · 4.5/5 Value-Position score (estimate)
Positioning guardrails
Best for
- IT and security teams that want one patch policy, one schedule and one set of rollout rings across Windows, macOS and Linux.
- Organizations that must mitigate vulnerabilities with no vendor patch, using Automox Worklets to disable, lock down or quarantine the exposure.
- Teams replacing on-prem patch servers or VPN-dependent tooling with a cloud-native agent and no on-prem infrastructure.
- Security leaders who need audit-ready evidence of patch and configuration compliance.
- Automation-minded teams that want full API coverage or a hosted MCP server to drive endpoint management from their own tooling.
Ideal size: 100–5,000 endpoints people · Mid-market or enterprise IT with a named endpoint or security owner
Not for
- Companies looking for a full MDM/EMM suite with device enrollment, app store and BYOD controls.
- Fleets that are predominantly mobile-only (iOS/Android) or have no Windows, macOS or Linux endpoints.
- Organizations wanting an all-in-one ITSM helpdesk, ticketing and asset-management platform.
- Very small IT shops running a handful of machines with no patch-compliance requirement.
Value metrics scorecard
Time-to-Value
2–4 weeks
~30 days to first production value
Total Cost of Ownership
$12,000/yr
Starts at $12 · Per endpoint; monthly billing with no commitment or annual at 25% savings. Patch OS lists at $1/endpoint/month on annual terms; Automate Essentials and Enterprise are custom-priced.
Implementation Friction
2/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
No published endpoint minimum; priced per endpoint, with volume discounting on Automate tiers.
Add-on costs
- Automox Resolve powered by Splashtop — remote control module sold as an add-on.
- Preferred and Turnkey Results support plans add paid implementation, quarterly health checks and named technical account management.
- Endpoints added above your subscription are billed pro-rata at your per-endpoint rate.
Company & support
Who is behind Automox, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Not recorded
How you get support
- PhoneNot listed
- EmailPlan not stated
- Live chatNot listed
- Support portal / ticketsAll plans
- Community forumAll plans
- Help centre / docsAll plans
- Dedicated account managerEnterprise only
- In person / on-siteNot listed
- Hours
- 24/7
- Response time
- Priority 1 target initial response: 2 hours (Standard, Preferred) or under 1 hour (Turnkey Results)
24x7 ticket opening, knowledge base and community access are included on all plans; customer-portal support runs business hours (Mon–Fri 6am–6pm MT). Standard allows up to five tickets a month; Preferred and Turnkey Results are unlimited.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Automox sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line. A dashed ring marks an outlier pinned to the edge; hover for its value.
Companies on the chart 6 / 10
- Automox
- JumpCloud
- Apptega
- Bugcrowd
- ComplyAdvantage
- Protecht
Add or change companies
Up to 10 companies including Automox. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Automox ships in AI, and what it asks of your ecosystem.
AI features shipped
Vendor pages name two AI assistants — Ask Otto, an AI scripting assistant, and Patch AI instant support — both scoped to support and automation rather than autonomous changes. A hosted, LLM-agnostic MCP server lets a customer's own AI agent query and act on the platform, with approvals kept in human hands. No model-provider or AI audit-logging detail is published.
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Automox is a cloud-native endpoint management platform for Windows, macOS and Linux: cross-OS patching, 630+ third-party titles, configuration baselines, and Worklets that mitigate exposures with no vendor patch. The console, a full REST API and a hosted MCP server all drive the same platform. Patch OS lists at $1 per endpoint per month on annual terms; Automate Essentials and Enterprise are custom-priced. SOC 2, PCI-DSS v4, GDPR and CSA STAR are claimed.
Frequently asked questions
What does Automox actually replace?
It consolidates OS patching for Windows, macOS and Linux, third-party patching across 630+ titles, configuration baselines and software deployment into one cloud console. Teams typically retire per-platform patch servers, per-vendor updaters running on endpoints, and VPN-dependent on-prem infrastructure; you deploy one lightweight agent and run no on-prem server.
How is Automox priced and what will we really pay?
Patch OS lists at $1 per endpoint per month with an annual commitment; month-to-month costs more and annual saves 25%. Automate Essentials and Enterprise are custom-priced with volume discounting, and remote control is a paid module. Endpoints added mid-term are billed pro-rata at your per-endpoint rate.
How long until we are patching in production?
Deployment is agent-based and cloud-hosted, so most environments protect endpoints within weeks rather than quarters. Turnkey Results surveys your environment and builds rollout rings, maintenance windows, mitigation standards and SLAs before go-live. The vendor's published IDC study cites a four-month payback.
What about vulnerabilities that have no patch?
Automox Worklets — bash or PowerShell scripts, 430+ prebuilt — deploy mitigations at scale: disable the protocol, lock down the setting, quarantine the software. The vendor cites Log4j and 3CX as examples. FixNow immediate execution and mitigation Worklets are part of the Automate Enterprise tier.
Which compliance certifications does Automox hold?
The security page claims SOC 2 and SOC 3, PCI-DSS v4, GDPR, CSA STAR, TX-RAMP Level 2 and EU-US DPF. RBAC, MFA, SSO, breached-password detection, rate limiting and audit trails are included on every tier at no extra cost. ISO 27001, HIPAA and FedRAMP are not claimed, so check those if they are in scope.
Can we drive Automox from our own tooling or AI agent?
Yes. Automox states 100% API coverage — anything you can click you can call — and ships a hosted, LLM-agnostic MCP server so your own AI agent can query and act on the platform. The vendor positions the console, the API and MCP as three front doors to the same engine, with approval kept in human hands.