ClearSale
AI-powered ecommerce fraud prevention with human review and chargeback protection
By ClearSale LLC · HQ Miami, US · 4.5/5 Value-Position score (estimate)
Positioning guardrails
Best for
- SMB and mid-market ecommerce brands that want fraud decisions handled for them
- High-risk online categories such as electronics, fashion, luxury goods and travel
- Merchants who want a chargeback reimbursement guarantee on approved orders
- Teams expanding into new countries that need localized fraud intelligence
Ideal size: 5–200 (ecommerce, ops and finance staff) people · Growing ecommerce brand processing hundreds to tens of thousands of orders a month
Not for
- Businesses with no card-not-present payments, such as invoice-only B2B sales
- Companies that must keep all order data and decisions fully in-house
- Teams that want a self-serve rules engine they tune themselves
- Very low-volume stores where per-approved-order pricing adds up
Value metrics scorecard
Time-to-Value
Live in days
~7 days to first production value
Total Cost of Ownership
$3,000/yr
Starts at $3,000 · Usage-based, priced per approved order; Growth plans start at $250/month; no setup or onboarding fees; enterprise volume pricing
Implementation Friction
2/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
No seat tiers — cost scales with monthly approved transaction volume; enterprise tier for merchants over 50,000 orders/month
Add-on costs
- Chargeback reimbursement guarantee available on qualifying pricing models
Company & support
Who is behind ClearSale, and how your team gets help once it is live.
Company
- Founded
- 2001 · 25 yrs in business
- Headquarters
- Miami, US
How you get support
We haven’t recorded support channels for ClearSale yet. Nothing here means unverified — not absent.
Market position
Where ClearSale sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- ClearSale
- Ketch
- Usercentrics
- Obsidian Security
- Contractbook
- Akeyless
Add or change companies
Up to 10 companies including ClearSale. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What ClearSale ships in AI, and what it asks of your ecosystem.
AI features shipped
ClearSale describes machine learning that scores behavioral and transactional signals in real time, combined with human analyst review of complex or high-risk orders. No copilot, agentic, generative or AI-governance capabilities are documented in the available sources.
Your data & models
- Trains on your data
- Not recorded — ask the vendor
- Runs on
- Not recorded
- AI pricing
- Included in the plan
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
ClearSale is an AI-powered ecommerce fraud-prevention platform, an Experian company, founded in Brazil in 2001. It scores transactions with machine learning plus 1,100+ human analysts and guarantees approved orders against chargebacks. Pricing is usage-based per approved order, starting at $250/month with no setup fees, and most merchants go live in days through ecommerce plugins or its REST API.
Frequently asked questions
How much does ClearSale cost?
Pricing is usage-based and calculated per approved order rather than per seat. ClearSale publishes Growth plans starting from $250 per month, with no setup or onboarding fees, and custom enterprise pricing for merchants processing more than 50,000 orders per month. Final pricing depends on order volume, average order value, industry fraud risk, chargeback history, markets and payment methods, so a custom quote is required.
How long does implementation take?
ClearSale states that most SMB and mid-market teams are live within days. Onboarding connects the platform through a REST API or one-click plugins for ecommerce platforms including Shopify, Magento, BigCommerce, WooCommerce, VTEX and Salesforce Commerce Cloud; setup is described as guided with fast onboarding and no setup fees.
Does ClearSale guarantee chargebacks?
On qualifying pricing models, ClearSale includes a chargeback reimbursement guarantee: if an order it approved later turns out to be confirmed fraud, ClearSale reimburses the merchant. The vendor reports $0 average chargeback costs for clients on the guarantee plan. The guarantee applies to approved transactions, and declined orders are not charged.
Is ClearSale suitable for small and mid-size businesses?
Yes. ClearSale states the platform is designed for growing ecommerce teams without in-house fraud expertise, and that many customers start at lower transaction volumes and scale into mid-market and enterprise coverage without changing platforms. Larger retailers get dedicated fraud analyst teams, custom decision rules and priority SLAs.
Do we still need our own fraud team if we use ClearSale?
ClearSale positions itself as replacing day-to-day manual review: decisions are automated through machine learning, with complex or high-risk transactions escalated to its global analyst team. Customers describe avoiding manual order research and hiring dedicated fraud staff, though merchants remain responsible for chargeback disputes unless they use the managed chargeback service.