Convious
The all-in-one AI-powered operating system for attractions: online shop, kiosk and POS on one backend.
By Convious · HQ Amsterdam, Netherlands · 4.0/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Theme parks, zoos, aquariums and museums that sell tickets online and at the gate
- Venues consolidating online ticketing, self-service kiosks and POS onto one backend
- Operators wanting dynamic pricing and upsells applied consistently across every channel
- Attractions with seasonal peaks that need fast, staff-friendly gate sales
Ideal size: 10–100 people · Multi-channel attraction with an operations and marketing team
Not for
- Generic retail or e-commerce businesses (the product is built for attractions, not generic retail)
- Hotels, restaurants or tour operators without gate or venue ticketing
- Buyers who need a published public price list before speaking to a vendor
Value metrics scorecard
Time-to-Value
2–6 weeks with guided onboarding
~30 days to first production value
Total Cost of Ownership
On request
Quote-based; no public price list. Pricing, onboarding and a realistic go-live timeline are covered on a tailored demo, and response times are agreed at contract stage.
Implementation Friction
2/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Not listed
Add-on costs
- None
Company & support
Who is behind Convious, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Amsterdam, Netherlands
How you get support
- PhonePlan not stated
- EmailPlan not stated
- Live chatNot listed
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsAll plans
- Dedicated account managerAll plans
- In person / on-siteNot listed
- Hours
- Business hours
- Response time
- Stated response within 3 hours; average first response under 2 hours on weekdays
Partner support Mon–Fri 09:00–17:00 CET; emergency hotline runs Mon–Fri 08:00–18:00 and weekends 09:00–19:00 CET. 24/7 monitoring covers the platform, not staffed support.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Convious sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- Convious
- Peek Pro
- Triptease
- Asksuite
- Oaky
- Xola
Add or change companies
Up to 10 companies including Convious. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
Ships an official MCP server. Connects to Claude Code, Claude Desktop, ChatGPT connectors and Cursor out of the box.
AI & MCP readiness
What Convious ships in AI, and what it asks of your ecosystem.
AI features shipped
AI is delivered mainly through the vendor's MCP connector: operators ask about sales, GMV, refunds, memberships, weather and budgets in plain language and can adjust prices or campaigns from Claude or ChatGPT, with a dry-run preview before any change goes live. Announced as launching this season. No public detail on model hosting, per-action logging or AI-specific pricing.
Your data & models
- Trains on your data
- Not recorded — ask the vendor
- Runs on
- Anthropic, OpenAI
- AI pricing
- Not recorded
In your ecosystem
- AI connection
- Official MCP server
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Convious is a commerce platform for leisure attractions: theme parks, zoos, aquariums and museums. It puts online checkout, self-service kiosks and in-venue POS on a single backend so products, capacity and pricing rules stay in sync across every channel. Dynamic pricing, upsells, campaigns and reporting sit in one control panel. An announced MCP server lets teams query sales and adjust prices from Claude or ChatGPT. Pricing is quote-based, with guided onboarding and weekday support.
Frequently asked questions
What does Convious replace?
It replaces a patchwork of separate tools with one platform: an embedded ticket shop on your own website, a cloud POS at the gate, and self-service kiosks, all running on the same backend. Products, capacity and pricing rules update everywhere at once, and pricing, marketing and live reporting sit in a single control panel.
How is Convious priced?
Convious does not publish a price list. Pricing, onboarding and a realistic go-live timeline are given in a tailored demo, and the vendor states that response times are agreed at contract stage. Kiosk hardware, delivery and installation are described as covered by Convious.
How long does implementation take?
A dedicated implementation specialist maps your product catalogue, configures pricing rules and trains your team before go-live. The vendor positions this as avoiding an IT ticket and long delays; for most venues go-live is a matter of weeks rather than months, with go-live timing agreed up front.
What support is included?
All partners receive dedicated onboarding, access to the knowledge base and a named customer experience contact. Partner support runs Monday to Friday 09:00–17:00 CET with a stated response within three hours (average first response under two hours), plus an emergency hotline with extended weekday and weekend hours.
Does Convious have AI features?
Yes. Dynamic pricing is described as AI-powered, and the vendor has announced Convious MCP, an open-standard connector that lets Claude or ChatGPT query sales, GMV, refunds, memberships and weather, and adjust prices or launch campaigns in plain language. Every change can be checked with a dry-run preview before it goes live; the connector is announced as launching this season.
Which systems does it work with?
The core platform covers online checkout, kiosk and POS natively, plus access control (turnstile integration, QR scanning, capacity enforcement), payment terminals, integrations and API work such as third-party connections, data sync and custom webhooks. The announced MCP connector works with Claude, ChatGPT and other MCP clients.