GorillaDesk
All-in-one field service management software for pest control, lawn care, pool service and cleaning businesses
By GorillaDesk · 4.5/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Pest control, lawn care, landscaping, pool service and cleaning companies that run recurring routes and need scheduling, routing and invoicing in one tool
- Small and mid-size field service operators moving off paper, spreadsheets or disconnected point tools
- Teams that want free data migration, unlimited free training and no setup fees or long-term contracts
- Owners who want built-in review generation, customer portal and subscription billing to grow revenue
- Multi-branch operators using the Growth plan's sales pipeline and reporting
Ideal size: 1–50 people · Small to mid-size field service business, 1–20 technicians, replacing paper or spreadsheets
Not for
- Large enterprise field service organisations needing deep ERP or custom workflow engineering
- Non-field-service businesses such as consultancies, agencies or software teams
- Companies that require vendor-held HIPAA, FedRAMP or similar certifications
- Teams needing offline-first operation or heavy in-house integration development
Value metrics scorecard
Time-to-Value
1–3 days (setup in minutes, free training)
~3 days to first production value
Total Cost of Ownership
$1,089/yr
Starts at $539 · Per route/schedule seat, billed monthly or annually; unlimited admin and free users on every plan
Implementation Friction
1/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Basic $49/mo or $539/yr; Pro $99/mo or $1,089/yr; Growth $149/mo or $1,639/yr; only users assigned to a schedule need a paid seat
Add-on costs
- SMS subscription $5/month plus credit packs: $50 per 1,000 messages, $100 per 2,500, $200 per 8,000
Company & support
Who is behind GorillaDesk, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Not recorded
How you get support
- PhoneAll plans
- EmailAll plans
- Live chatAll plans
- Support portal / ticketsNot listed
- Community forumAll plans
- Help centre / docsAll plans
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Not stated
Basic plan includes unlimited support via email, phone or chat. Help centre, guides, video training and a user community are open to all; no response-time SLA is published.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where GorillaDesk sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line. A dashed ring marks an outlier pinned to the edge; hover for its value.
Companies on the chart 6 / 10
- GorillaDesk
- Jetpack Workflow
- Hubdoc
- Everhour
- Nifty
- Buffer
Add or change companies
Up to 10 companies including GorillaDesk. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What GorillaDesk ships in AI, and what it asks of your ecosystem.
AI features shipped
The site markets an 'AI Agents' capability to reduce staffing needs and speed up the sales process. No page reviewed states which models are used, how customer data is handled, or whether AI actions are logged or exportable.
Your data & models
- Trains on your data
- Not recorded — ask the vendor
- Runs on
- Not recorded
- AI pricing
- Not recorded
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
GorillaDesk is an all-in-one field service management platform for pest control, lawn care, pool service and cleaning businesses. It combines CRM, scheduling and dispatch, route optimisation, quoting, invoicing and payments, a customer portal, review generation and a mobile app, plus VoIP/SMS and integrations with QuickBooks Online, Google Maps, Stripe, Square and Zapier. Plans start at $539 per year with no setup fees, no contracts and free data migration and training.
Frequently asked questions
What does GorillaDesk cost per year?
Pricing is per route or schedule. Basic is $49/month or $539/year, Pro is $99/month or $1,089/year, and Growth is $149/month or $1,639/year. Admin users and mobile devices are unlimited, only scheduled users need a paid seat, and there are no setup fees or contracts. SMS is a small add-on at $5/month plus credit packs.
How long does implementation take?
The vendor positions setup as taking only a few minutes, with free data migration of contacts, service and billing addresses, notes and a starting balance, plus free unlimited training for the team. There are no setup or implementation fees and the 14-day trial requires no credit card. Past service and billing history cannot be imported.
Which industries does GorillaDesk serve?
It targets field service businesses: pest, wildlife, termite and mosquito control; lawn care, landscaping, tree care, fertilization, irrigation and snow removal; pool service; and residential and commercial cleaning such as janitorial, window, carpet, pressure washing, bin cleaning and maid service, plus adjacent trades like handyman and painting.
What integrations and API access are available?
GorillaDesk integrates with QuickBooks Online, Google Maps, Stripe, Square and Zapier for pulling leads and customers from other systems. Pro and Growth plans add open API access and email inbox sync so new customers, leads and jobs can be pushed into GorillaDesk from external forms or software.
Does GorillaDesk have AI features?
The site markets an 'AI Agents' feature intended to reduce staffing needs and speed up the sales process. The sources reviewed give no detail on model providers, whether customer data is used for training, or AI governance and logging, so buyers should confirm specifics with the vendor before relying on them.
What support is included?
Every plan includes unlimited support by email, phone or chat, plus a help centre, guides, video training and a user community. Free onboarding training and data migration are included, and 15-minute sales calls and one-on-one training calls can be booked. No dedicated account manager or response-time SLA is published.