Grain
AI notetaker that captures and enriches meetings, then delivers them to Claude, ChatGPT, or any AI tool.
By Grain · 4.5/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Sales and customer-success teams that want call notes and CRM updates generated automatically
- Product, UX and research teams turning customer interviews into searchable, shareable insight
- Growing companies that want a free-forever meeting notetaker for the whole team
- Teams feeding meeting context into Claude, ChatGPT or in-house AI agents via MCP and API
Ideal size: 10–200 people · Growing company with a sales, success or research function
Not for
- Buyers who need HIPAA, FedRAMP or government-grade certifications
- Enterprises that require self-hosted or on-premise deployment
- Teams wanting full revenue-intelligence forecasting and deal analytics out of the box
- Organisations that cannot allow meeting content to be exported to third-party AI tools
Value metrics scorecard
Time-to-Value
Same day
~1 days to first production value
Total Cost of Ownership
$2,280/yr
Starts at $0 · Per seat, billed annually; free tier plus paid seats listed at about $19 per seat/month
Implementation Friction
1/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Mix of paid seats and free viewer seats in one workspace
Add-on costs
- None
Company & support
Who is behind Grain, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Not recorded
How you get support
- PhoneNot listed
- EmailNot listed
- Live chatNot listed
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsAll plans
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Not stated
Self-serve help centre with articles grouped by topic, plus a contact path for the Grain support team; no support hours or SLA are published.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Grain sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line. A dashed ring marks an outlier pinned to the edge; hover for its value.
Companies on the chart 6 / 10
- Grain
- RB2B
- Instantly
- Demio
- Outplay
- Yesware
Add or change companies
Up to 10 companies including Grain. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Grain ships in AI, and what it asks of your ecosystem.
AI features shipped
Grain records and transcribes meetings with or without a bot, enriches transcripts with participant and cross-meeting context, generates AI notes and action items, and exposes an MCP server and API plus one-click export to Claude and ChatGPT.
Your data & models
- Trains on your data
- Not recorded — ask the vendor
- Runs on
- Not recorded
- AI pricing
- Not recorded
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Grain is an AI meeting notetaker that records and transcribes calls with or without a bot, enriches transcripts with cross-meeting context, and pushes AI notes, action items and clips into CRMs and AI tools. It offers a free tier for whole teams, paid seats billed annually, native Salesforce and HubSpot sync, Slack and Google/Microsoft calendar support, and an MCP server plus API so AI agents can query meeting history. Security rests on SOC 2 Type II, and customer stories report hours saved per person each week.
Frequently asked questions
How quickly can a team get value from Grain?
Grain is free to start and the vendor says you can begin recording in minutes with no credit card. It works across Zoom, Google Meet, Microsoft Teams and Webex, with or without a bot in the call. Customer interviews cited by Grain report 8+ hours saved per person per week and follow-up work finishing about three times faster.
What does Grain cost and is there a free plan?
Yes. Grain offers a free plan for viewing team meetings and trying AI notes at $0 per seat/month billed annually, and one workspace can mix paid seats with free viewer seats. Paid seats are listed at roughly $19 per seat/month billed annually, with no required annual contract and cancellation at any time.
Does Grain fit our existing stack?
Grain integrates with Salesforce, HubSpot, Slack, Zapier, Zoom, Google Meet, Microsoft Teams and Webex, and can push highlights and notes into those tools. Enriched Markdown transcripts can be exported in one click into Claude or ChatGPT, and Grain ships an MCP server and API so AI agents can query transcripts and meeting history.
How does Grain handle security and compliance?
Grain states it is SOC 2 Type II certified and hosts its software in AWS facilities in the USA. Connections use SSL/HTTPS, customer data including recordings and transcripts is encrypted in transit and at rest, and Enterprise customers can require SSO login. Third-party penetration testing is run at least annually.
Can we use Grain without a bot joining our calls?
Yes. Grain transcribes your computer's audio directly, so no meeting bot has to join the call. Bots are optional if you also want video recording, and capture rules let admins control which meetings are recorded automatically.