Supio
Legal AI for plaintiff and personal injury firms, from intake through settlement
By Supio · 4.0/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Plaintiff personal injury firms handling motor vehicle, premises, product liability, wrongful death and mass tort cases
- Solo and small PI firms that want litigation-grade medical record review without adding staff
- High-volume practices and mass torts teams reviewing thousands of pages per case
- Firms already running Litify, SmartAdvocate, MyCase, CASEpeer, Smokeball or Jove
Ideal size: 5–500 attorneys and support staff people · Growth-stage PI firm with volume casework and a case management system in place
Not for
- Defense-side and insurance defense firms
- Corporate in-house legal departments and transactional practices
- Teams that will not allow AI tooling to process privileged client medical records
- Non-legal businesses looking for general document AI
Value metrics scorecard
Time-to-Value
Setup in hours; ROI from day one
~7 days to first production value
Total Cost of Ownership
On request
Quote-based: per-case subscription or unlimited firm access, with unlimited users and pages and no lock-in contracts or platform fees
Implementation Friction
2/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Unlimited users on every agreement; no per-seat pricing
Add-on costs
- Additional support and training options on the case subscription
- On-site training available on the unlimited firm access plan
Company & support
Who is behind Supio, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Not recorded
How you get support
- PhoneNot listed
- EmailAll plans
- Live chatAll plans
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsNot listed
- Dedicated account managerAll plans
- In person / on-siteEnterprise only
- Hours
- Not recorded
- Response time
- Not stated
Pricing FAQ: live chat includes AI and human responses, plus email and a dedicated customer success manager. Every customer gets tailored onboarding and training, and each customer is given a direct point of contact at Supio.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Supio sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- Supio
- Lawmatics
- Salesflare
- EvenUp
- Sembly AI
- Seamless.AI
Add or change companies
Up to 10 companies including Supio. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Supio ships in AI, and what it asks of your ecosystem.
AI features shipped
Pricing page describes Case Bench AI Chat, drafting and interrogatory response tools for litigation, and Case Engine generating medical chronologies and demands. Supio says outputs are augmented by human experts for quality assurance.
Your data & models
- Trains on your data
- Never trains on your data
- Runs on
- Not recorded
- AI pricing
- Included in the plan
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Supio is legal AI for plaintiff and personal injury firms. CaseAware AI ingests medical records, bills and police reports from a firm's case management system, generates medical chronologies and demand packages, and supports litigation with AI chat, drafting and interrogatory tools. Pricing is quote-based, with a per-case subscription or unlimited firm access, unlimited users and pages, and no lock-in contracts. Supio reports SOC 2 Type II, HIPAA and GDPR compliance and says client data is never used to train external AI models.
Frequently asked questions
How is Supio priced?
Supio does not publish list prices. Buyers choose between a per-case subscription aimed at larger firms wanting predictable cost and unlimited firm access for firms transforming how they service clients, with pricing quoted on firm size and case volume. Every agreement includes unlimited users and unlimited pages, and Supio says there are no lock-in contracts or platform fees. Many firms start with a pilot on a handful of cases before rolling out more broadly.
How long does implementation take?
Supio says firms get set up in hours rather than weeks and see ROI from day one. Every customer receives dedicated onboarding: Supio handles configuration, integrations and user access, then walks through the firm's workflows. The integrations page says most connections to case management and document systems can be configured quickly, and SharePoint files can be set to auto-sync.
Does Supio train AI models on our client data?
No. Supio's pricing FAQ states that it never uses customer data to train outside models, that information stays private to the firm, and that the models powering Supio are trained separately and isolated from client files. The site also says that, unlike public AI tools, Supio does not pool customer data into shared training models.
What security and compliance certifications does Supio hold?
The security page states Supio is SOC 2 Type II certified and uses Vanta for 24/7 continuous monitoring, and that it has implemented and maintained the controls and practices required for HIPAA, PHIPA and GDPR. Client data stays in the customer's country of origin, with data centers in the US, UK and Canada.
Which systems does Supio integrate with?
Case and matter management: Litify, SmartAdvocate, MyCase, CASEpeer, Smokeball, Jove and Neostella. Document management: Dropbox, OneDrive, SharePoint, Box, ShareFile and Google Drive. Also Thomson Reuters Westlaw, Outlook, Zoom, RingCentral, Dialpad, Intuit QuickBooks, YoCierge and Attorney Share. Supio also offers a REST API and webhooks so firms can build their own dashboards and workflows.