actiTIME
Project time tracking software that connects logged hours to budgets, billing and profit
By actiTIME Inc. · 4.8/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Services and agency teams that bill client hours and want billing rates, budgets and profitability in one place
- Managers comparing estimated vs. actual project effort and catching budget overruns early
- Small teams wanting a free or low-cost per-seat tracker (free forever up to 3 users)
- Organizations that must keep time data on their own servers via a one-time self-hosted licence
Ideal size: 5–200 users people · Small to mid-size services team that bills by the hour
Not for
- Teams looking for employee monitoring, screenshots or activity surveillance
- Companies that need a full ERP or accounting system replacement
- Buyers requiring a contractual SLA or formal SOC 2 / ISO 27001 certification from the vendor
- Very large enterprises needing complex multi-entity project accounting out of the box
Value metrics scorecard
Time-to-Value
Within the first week
~7 days to first production value
Total Cost of Ownership
$3,000/yr
Starts at $72 · Per active user per month, billed yearly or monthly; free forever up to 3 users; self-hosted as a one-time $120/user licence
Implementation Friction
2/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Free up to 3 users; $6/user/mo for 1–40 users; $5/user/mo for 41–200 users; fixed cost for 200+
Add-on costs
- Remote session with an actiTIME engineer at $40/hour (self-hosted support)
Company & support
Who is behind actiTIME, and how your team gets help once it is live.
Company
- Founded
- 2000 · 26 yrs in business
- Headquarters
- Not recorded
How you get support
- PhoneNot listed
- EmailPaid plans
- Live chatNot listed
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsNot listed
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Not stated
Basic email support ([email protected]) is included with paid Online subscriptions and Self-Hosted licences; actiTIME states it does not offer a service level agreement or uptime guarantee.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where actiTIME sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line. A dashed ring marks an outlier pinned to the edge; hover for its value.
Companies on the chart 6 / 10
- actiTIME
- Deputy
- Fiix
- Agendrix
- Dext
- Softr
Add or change companies
Up to 10 companies including actiTIME. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What actiTIME ships in AI, and what it asks of your ecosystem.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
actiTIME is time-tracking software that connects logged hours to project budgets, billing and profitability. Teams log work in online timesheets, compare estimates with actuals, track costs and billing rates, then generate project and financial reports. Deployment is cloud (from $5–6 per active user per month, free up to 3 users) or self-hosted at a one-time $120 per user. The vendor reports 10,000+ companies worldwide and more than 20 years in market, with human onboarding and support.
Frequently asked questions
How long does actiTIME take to implement?
The cloud edition is browser-based with nothing to install, and the vendor offers a free 30-day trial with unlimited users. actiTIME's own 90-day outline suggests teams see where project hours go in the first week, have budgets and billable hours tracked by the first month, and can judge which projects perform best by the first quarter. Self-hosted installs add IT effort because the customer owns the server, patching and maintenance.
What does actiTIME cost for a 50-person team?
At published rates, 41–200 users pay $5 per user per month billed yearly, so 50 active users is roughly $3,000 per year. Smaller accounts pay $6 per user per month (1–40 users), and up to 3 users are free forever with limited functionality. Above 200 users the vendor quotes a fixed cost for unlimited users. Taxes are extra, and nonprofits can request a discount.
Does actiTIME handle billing and invoicing?
Yes. Billing rates are assigned to work types, so different activities can carry different rates, and reported time is converted into billable hours and amounts automatically. Billing reports total by client, project or billing period, and the QuickBooks Online integration pushes timekeeping, overtime and leave data into accounting so invoices do not need manual re-entry.
Can actiTIME be self-hosted, and who secures the data?
Yes. Self-hosted actiTIME installs on the customer's own Windows or Unix server under a one-time licence, and the vendor states the customer takes full responsibility for the security of that installation. The cloud edition runs on AWS data centers in the United States or Germany, with separate per-customer databases, TLS in transit and daily backups.
Does actiTIME offer an SLA or security certifications?
No. The vendor's security policy states actiTIME does not offer a service level agreement or guarantee any certain uptime, and that it has not undergone full-compliance certification. AWS is noted as certified under NIST, ISO 27001 and SOC 1/2/3, but those are the data center provider's certifications, not actiTIME's own.
Does actiTIME include AI features?
The vendor pages reviewed do not describe AI features, named model providers or AI data-training practices, so buyers should treat AI capability as unproven rather than assume it. Automation such as automatic overtime calculation and the Time Management Assistant is rules-based time capture. Any AI claims should be confirmed in writing with the vendor.