Auvik
Real-time network visibility and AI-guided troubleshooting for IT teams and MSPs
By Auvik Networks Inc. · 4.3/5 Value-Position score (estimate)
Positioning guardrails
Best for
- MSPs managing many client networks that need automated discovery, mapping and documentation
- Internal IT teams wanting real-time monitoring, traffic analysis and config backup in one cloud tool
- Teams running multi-vendor networks that must support 700+ device vendors out of the box
- Organizations that want out-of-the-box alerts (64+ pre-configured) without complex setup
- IT groups that need AI-assisted root-cause guidance for junior techs and senior engineers alike
Ideal size: 2–50 IT staff people · Scale-up IT team or MSP running multi-site, multi-vendor networks
Not for
- Buyers who want a published self-serve list price instead of a quote
- Home or student users (the vendor points them to a sandbox instead)
- Companies requiring on-premises deployment or a perpetual license
- Teams whose only need is endpoint/device management with no network monitoring
Value metrics scorecard
Time-to-Value
Under 1 day (visibility in under an hour)
~1 days to first production value
Total Cost of Ownership
On request
Cloud subscription quoted per licensed managed network device; volume discounts available, no perpetual license
Implementation Friction
1/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Not seat-based: licensed per network, infrastructure and edge device; many device types (APs, printers, UPS) are free
Add-on costs
- None
Company & support
Who is behind Auvik, and how your team gets help once it is live.
Company
- Founded
- 2011 · 15 yrs in business
- Headquarters
- Not recorded
How you get support
- PhoneNot listed
- EmailNot listed
- Live chatNot listed
- Support portal / ticketsPlan not stated
- Community forumNot listed
- Help centre / docsNot listed
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Not stated
The contact page offers a support ticket submission form. Phone numbers listed there are sales lines, so they are not counted as support channels.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Auvik sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- Auvik
- YouCanBookMe
- Y Soft
- Acuity Scheduling
- Reftab
- Asset Panda
Add or change companies
Up to 10 companies including Auvik. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Auvik ships in AI, and what it asks of your ecosystem.
AI features shipped
Auvik AI is delivered through Aurora agents: alert correlation and prioritisation, AI-guided troubleshooting with device-specific command suggestions, and lifecycle intelligence that flags end-of-life hardware and CVEs. Remediation is human-in-the-loop, with recommendations reviewed before execution.
Your data & models
- Trains on your data
- Not recorded — ask the vendor
- Runs on
- Not recorded
- AI pricing
- Included in the plan
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Auvik is cloud-based network management software for IT teams and MSPs. It automatically discovers devices, maps topology in real time, monitors performance, analyses traffic, backs up configurations and ships 64+ pre-configured alerts, with support for 700+ device vendors. Deployment takes under an hour for most networks. Auvik AI, delivered through Aurora agents, prioritises alerts, guides troubleshooting and flags aging hardware and CVEs at no extra cost. Pricing is quote-based and licensed per managed device, with a 14-day free trial.
Frequently asked questions
How is Auvik priced, and is there a free trial?
Auvik does not publish a list price; pricing is quoted based on the network, infrastructure and edge devices you license, with volume discounts available. Many device types, including wireless access points, printers and UPS units, are monitored free and do not count toward licensing. It is offered only as SaaS, with no perpetual licence. A 14-day free trial includes all features with no credit card required.
How long does it take to get value from Auvik?
Auvik is cloud-based and the vendor says deployment takes minutes and that most networks have full visibility in under an hour. Automated discovery and inventory replace manual device tracking, and 64+ pre-configured alerts plus multi-vendor device support work out of the box.
Does Auvik AI cost extra?
No. Auvik states that AI features come at no extra cost for all packages, though specific capabilities may vary by package. Auvik AI is delivered through Aurora agents covering alert prioritisation, guided troubleshooting and lifecycle intelligence.
Is Aurora fully autonomous, or does my team stay in control?
Auvik describes Aurora as an AI agent with human oversight. It presents findings as hypotheses, explains the reasoning behind a likely root cause where possible, and lets you review, approve or reject recommended actions before execution.
What does Auvik integrate with?
The vendor lists integrations including Slack, Microsoft Teams, ServiceNow, PagerDuty, Opsgenie, ConnectWise Automate and Manage, Autotask PSA, IT Glue, BrightGauge, Liongard, ScalePad, Freshdesk and Passportal. Auvik also publishes APIs for alert history, inventory, credentials, tenants and usage, plus webhooks.
Is Auvik only for MSPs, or also for internal IT teams?
Both. Auvik has dedicated MSP packages and most published case studies are MSPs, but it also serves internal IT teams across education, healthcare, manufacturing, government and other sectors, and warns that the product is built for business rather than home or student users.