Formstack
Secure, easy-to-use forms, document generation, and eSignatures that work together.
By Formstack · HQ Denver, US · 4.2/5 Value-Position score (estimate)
Positioning guardrails
Best for
- No-code teams that want forms, document generation, and eSignatures in one platform
- Salesforce-centric organizations needing native form and document tooling inside their org
- Mid-market and enterprise back-office teams automating intake, approval, and signature workflows
- Healthcare and higher-education teams running intake, admissions, and consent processes
Ideal size: 10–500 employees people · Scale-up or mid-market with existing Salesforce or back-office workflow needs
Not for
- Teams wanting a fully programmable low-code application platform or custom database
- Organizations requiring on-premises or self-hosted deployment
- Buyers who need published SOC 2 or ISO 27001 attestations before purchase
- Teams whose need is only a simple free survey tool
Value metrics scorecard
Time-to-Value
1–2 weeks
~14 days to first production value
Total Cost of Ownership
$3,000/yr
Starts at $996 · Per-plan subscription billed monthly or annually; annual billing saves roughly two months
Implementation Friction
2/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Forms: 1 builder user; Suite: 3 builder users; Enterprise: unlimited users
Add-on costs
- HIPAA / compliance add-on
- Additional users, submissions, storage and document merges
- Dedicated Customer Success Manager and custom SLAs on Enterprise
Company & support
Who is behind Formstack, and how your team gets help once it is live.
Company
- Founded
- 2006 · 20 yrs in business
- Headquarters
- Denver, US
How you get support
- PhoneNot listed
- EmailNot listed
- Live chatAll plans
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsAll plans
- Dedicated account managerEnterprise only
- In person / on-siteNot listed
- Hours
- Business hours
- Response time
- Not stated
Support site and documentation available anytime; AI assistant chat 24/7; live agents Mon–Fri 8 a.m.–4 p.m. ET; dedicated CSM on Enterprise plans.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Formstack sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line. A dashed ring marks an outlier pinned to the edge; hover for its value.
Companies on the chart 6 / 10
- Formstack
- Caspio
- Softr
- YAROOMS
- Deputy
- Addigy
Add or change companies
Up to 10 companies including Formstack. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Formstack ships in AI, and what it asks of your ecosystem.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Formstack (now Intellistack) is a no-code workplace productivity platform combining form building, document generation, and eSignatures, with native Salesforce options. It targets mid-market and enterprise teams that want to replace paper and manual data entry without heavy IT involvement. Pricing starts around $996/year for Forms and $3,000/year for the Suite; Salesforce and Enterprise plans are custom-quoted.
Frequently asked questions
What does Formstack cost per year?
The Forms plan starts at $83 per month billed annually, roughly $996 per year, and includes 1 builder user, 25 forms, and 1,000 submissions per form. The Suite (Forms + Documents + Sign) starts at $250 per month billed annually, roughly $3,000 per year. Salesforce Solutions and Enterprise Solutions are custom-priced and require a conversation with sales.
How long does it take to get up and running?
Formstack markets a no-code setup with pre-built templates and a 14-day free trial, and positions teams as productive quickly for self-serve form use. Realistically, plan one to two weeks for a first production workflow, and longer if you are deploying Salesforce-native forms, document generation, or Enterprise security reviews.
Is Formstack HIPAA compliant?
The pricing page lists HIPAA and compliance capabilities as an add-on, and PCI/HIPAA-compliant solutions for the Salesforce tier. The pages reviewed do not publish formal certifications, so regulated buyers should request current attestations and a signed BAA directly from the vendor before relying on this.
How does Formstack work with Salesforce?
Formstack offers a Salesforce-native product where forms, documents, and eSignatures are administered inside your Salesforce org rather than through a separate portal, and it is listed as Salesforce Shield compatible. Other systems connect through 250+ pre-built integrations and a public API.
What support is included?
All customers get access to the support site with documentation, an AI assistant available 24/7, and live support agents Monday through Friday, 8 a.m. to 4 p.m. ET. Depending on your plan you may also get a dedicated Customer Success Manager and additional support options; Enterprise plans add custom SLAs.