Kadence
AI-powered workplace management for hybrid teams: space booking, occupancy insight and stack planning in one platform
By Kadence · 4.0/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Corporate real estate and facilities leaders coordinating hybrid attendance across multiple buildings
- Workplace teams replacing spreadsheets, sensors and manual desk plans with one booking platform
- Organizations running return-to-office or attendance programmes that need occupancy evidence
- IT and security teams that want workplace actions inside Microsoft Teams, Slack or an MCP assistant
- Companies wanting scenario planning and space forecasting without buying a full IWMS
Ideal size: 200–5,000 employees people · Hybrid or flexible-work employer with a workplace/facilities function
Not for
- Firms that need a full IWMS for asset, lease and maintenance administration
- Businesses with fixed seating and no hybrid or flexible-working policy
- Buyers who require month-to-month contracts: Kadence bills annually with a one-year minimum
- Organizations without a workplace, facilities or HR operations owner to run rollout
Value metrics scorecard
Time-to-Value
About 1 month
~30 days to first production value
Total Cost of Ownership
On request
Quote-based active-user billing, billed annually on a 1-year minimum contract. No public list price published.
Implementation Friction
2/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
$250
Seat tiers
No published seat minimum; active users only (a user is billed when they make a booking in a month)
Add-on costs
- Floor plan upload and set-up: $250 per floor
- SpaceOps AI plan is separate from the WorkOps plan (quote-based)
Company & support
Who is behind Kadence, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Not recorded
How you get support
- PhoneNot listed
- EmailNot listed
- Live chatNot listed
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsAll plans
- Dedicated account managerNot listed
- In person / on-siteAll plans
- Hours
- Not recorded
- Response time
- Not stated
Help centre and customer support, support in 30+ languages, and customized onboarding staff training for the Kadence rollout. A 99.9% uptime SLA is listed as a plan feature.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Kadence sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- Kadence
- Facilio
- Y Soft
- Dialpad
- Addigy
- Softr
Add or change companies
Up to 10 companies including Kadence. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
Ships an official MCP server. Connects to Claude Code, Claude Desktop, ChatGPT connectors and Cursor out of the box.
AI & MCP readiness
What Kadence ships in AI, and what it asks of your ecosystem.
AI features shipped
SpaceOps is described as an AI agent that plans, models and executes workplace change from actual occupancy data. Kadence MCP lets employees and workplace leaders ask for bookings, occupancy and attendance answers in plain language from the AI assistants they already use.
Your data & models
- Trains on your data
- Not recorded — ask the vendor
- Runs on
- Not recorded
- AI pricing
- Paid add-on
In your ecosystem
- AI connection
- Official MCP server
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Kadence is a workplace management platform for hybrid organizations: desk and room booking, visitor management, interactive floor plans, move management and workplace analytics, plus SpaceOps, an AI agent that models and executes space plans. It integrates with Microsoft Teams, Slack, Google Workspace, HRIS and SSO providers, and ships an MCP server so people can book space and read occupancy data from Claude, Copilot or other AI assistants. Pricing is quote-based on active users, billed annually on a one-year minimum.
Frequently asked questions
What does Kadence actually do?
Kadence is workplace management software covering desk and room booking, visitor management, interactive floor plans, move management and workplace analytics. SpaceOps adds AI scenario, stack and occupancy planning that executes changes in the platform. It coordinates hybrid attendance rather than replacing an IWMS for assets, leases and maintenance.
How is Kadence priced?
Pricing is quote-based and billed by active user, where a user is counted when they make a booking in a month. Contracts have a one-year minimum and are billed annually; a monthly figure is shown for comparison only. Floor plan upload and set-up costs $250 per floor. SpaceOps is a separate plan from WorkOps.
Do we need sensors or extra hardware?
No. Customer stories such as Wavex, RCS England and MOO describe managing hybrid working without sensors or spreadsheets. Automated check-in is available through Kadence Sense, and bookings work through the web and mobile apps, Microsoft Teams, Slack and AI assistants.
Does Kadence fit our existing IT stack?
Kadence integrates with Microsoft Teams, Microsoft 365, Outlook, Slack, Google Workspace and Calendar, and directory or HRIS systems including Workday, BambooHR, Rippling, Gusto, Okta, Azure AD, OneLogin, Ping Identity and SCIM. A public API is offered for custom connections.
Can our AI assistant book desks and rooms in Kadence?
Yes. The Kadence MCP server connects Kadence to Claude, Copilot or any MCP-compatible agent using existing SSO, with access scoped to each user's existing permissions. People can book desks, rooms and parking, invite visitors and ask occupancy questions in plain language.
Is Kadence secure and compliant?
Kadence states that it is SOC 2 compliant and holds Cyber Essentials certification, and aligns with GDPR and CCPA, with data encrypted in transit (HTTPS/TLS 1.2+) and at rest. It says systems are penetration-tested annually by third parties, mobile apps are tested to OWASP MASVS and security controls are monitored via Drata. Its infrastructure partners are described as SOC 2 compliant and ISO 27001 certified.