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Ops EfficiencyEstablished · 2 yrs on market

Lyrebird Health

Australia's most integrated clinical AI platform for clinical documentation

By Lyrebird Health · 4.3/5 Value-Position score (estimate)

Positioning guardrails

Best for

  • Australian GP and specialist practices that want consultation notes, letters and care plans drafted automatically inside their EMR.
  • Enterprise health systems and public hospitals rolling out ambient clinical documentation across many specialties at once.
  • Clinics that require patient data processed and stored onshore in Australia with APP-aligned governance.
  • Allied health, nursing, dental, midwifery and psychology practices with heavy documentation loads.

Ideal size: 1–100 clinicians people · Solo practitioners through multi-site enterprise health organisations

Not for

  • US or EU-only providers that require US/EU data residency and a BAA-first vendor.
  • Teams looking for AI that makes or automates clinical decisions rather than drafting documentation.
  • Buyers who need a broad business-suite or CRM integration footprint beyond EMRs and FHIR/HL7.

Value metrics scorecard

Time-to-Value

Same day (browser-based)

~1 days to first production value

Total Cost of Ownership

$1,920/yr

Starts at $0 · Per clinician; free tier, Bp Free via Bp Premier, Pro at $160/clinician/month billed annually (annual saves 33%), Enterprise custom. Prices published in AUD.

Implementation Friction

1/5

Engineering + admin effort required

Value-Position score

4.3

out of 5 · model estimate

Full cost breakdown

Mandatory implementation fee

None

Seat tiers

Free (50 transcription actions/month), Bp Free, Pro per clinician, Enterprise custom with tiered discounts

Add-on costs

  • SSO is an add-on on the Enterprise plan

Company & support

Who is behind Lyrebird Health, and how your team gets help once it is live.

Company

Founded
Not recorded
Headquarters
Not recorded

How you get support

  • PhoneNot listed
  • EmailAll plans
  • Live chatAll plans
  • Support portal / ticketsNot listed
  • Community forumNot listed
  • Help centre / docsAll plans
  • Dedicated account managerEnterprise only
  • In person / on-siteNot listed
Hours
Business hours
Response time
Live chat is described as providing an instant response during business hours.

Support is stated to be provided to all users: live chat via the Help Centre during business hours and [email protected]. Enterprise adds a dedicated account manager; discounts are handled by sales.

“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.

Market position

Where Lyrebird Health sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.

Quadrant view

Typical annual cost × Time-to-value

$1k/yr$2k/yr$3k/yr0d1d5d8dAnnual TCO ← betterDays to value better →Quick & CheapQuick & PriceySlow & CheapSlow & PriceyLyrebird HealthScribbleVetFreedBlueprintDenti.AIICANotes

The lines cross at the median of the solutions shown, so about half sit on each side of each line. A dashed ring marks an outlier pinned to the edge; hover for its value.

Lyrebird Health is outlined. Click any dot to open its dossier.

Companies on the chart 6 / 10

  • Lyrebird Health
  • ScribbleVet
  • Freed
  • Blueprint
  • Denti.AI
  • ICANotes
Add or change companies

Up to 10 companies including Lyrebird Health. Listed closest first.

Stack fit signal

Compatibility with standard B2B ecosystems.

MCPNot supported

No supported MCP path today, so it cannot be driven from an AI client.

SalesforceNot supported
AWSNot supported
SnowflakeNot supported
HubSpotNot supported
Google WorkspaceNot supported
Microsoft 365Not supported
SAPNot supported
SlackNot supported

AI & MCP readiness

What Lyrebird Health ships in AI, and what it asks of your ecosystem.

AI features shipped

AI-native
Document processingNLP automation

Ambient AI scribe that transcribes consultations and drafts clinical notes, referral letters, certificates, care plans and assessments, with dictation and AI editing. It learns from clinician edits and uploaded example documents to match individual style.

Your data & models

Trains on your data
Never trains on your data
Runs on
Not recorded
AI pricing
Included in the plan

In your ecosystem

AI connection
Not supported
Model key
Not recorded
AI usage audit
Not recorded

Compliance attestations

SOC 2 — not listedISO 27001 — not listedGDPR HIPAA FedRAMP — not listedCMMC — not listedISO 42001 — not listedIAPP AIGP* — not listed

* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.

Bottom line

Lyrebird Health is an Australian AI medical scribe that listens during in-person or telehealth consults and drafts notes, referral letters, certificates, care plans and assessments inside the clinician's EMR. Native integrations cover Bp Premier, Genie, Gentu, Epic, Oracle Health and Meditech plus FHIR, HL7 v2 and SMART on FHIR. Data is processed and stored in Australia, audio is destroyed after transcription, and the vendor states patient data is not used to train external AI models. Deployed by NHS trusts and Gold Coast Health.

Frequently asked questions

How does Lyrebird Health handle patient data and AI training?

Lyrebird processes and stores patient data in Australia and states that notes and transcripts are never sold, shared or used to train external AI models. Audio is converted to text in real time and destroyed after the consult, and generated notes are deleted by default after 7 days unless the clinician chooses to keep them.

What does Lyrebird cost per clinician?

There is a free tier with 50 transcription actions per month, a Bp Free tier included with a Bp Premier subscription, and Pro at $160 per clinician per month billed annually (annual billing saves 33% versus monthly). Enterprise is custom with tiered discounts, SSO as an add-on and a dedicated account manager. Part-time and registrar discounts are available.

Which EMRs and integration standards does Lyrebird support?

General practice integrations include Bp Premier, Genie, Gentu, Cubiko and BetterConsult; hospital systems include Epic, Oracle Health (Cerner) and Meditech. Standards support covers FHIR, HL7 v2.x and SMART on FHIR, with note writeback via FHIR, HL7 v2 or webhook-based Partner API patterns.

How long does implementation take and what is required?

Lyrebird is entirely web-based with nothing to install, and the vendor says clinicians can create an account and start in their browser immediately, with no training required. A 14-day free trial and one-on-one onboarding video sessions are offered, and Enterprise adds personalised onboarding.

Who is Lyrebird built for?

Australian general practitioners and specialists, plus allied health, nursing, dental, midwifery and psychology practices and enterprise health organisations. Public deployments include Gold Coast Health's 21-specialty, 100+ clinician trial in Australia and Alder Hey Children's NHS and University Hospitals of Leicester in the UK.

Is Lyrebird compliant with Australian healthcare and privacy rules?

The vendor states alignment with the Australian Privacy Principles, HIPAA and GDPR, with data processed and stored in Australia and encryption in transit and at rest. It also states it meets relevant TGA requirements and prompts for and timestamps patient consent for medicolegal clarity.