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Ops EfficiencyFounded 2021 · 5 yrs

Read AI

AI meeting notetaker and productivity assistant that turns meetings, email and messages into summaries, action items and searchable outcomes.

By Read AI, Inc. · HQ Seattle, US · 4.0/5 Value-Position score (estimate)

Positioning guardrails

Best for

  • Knowledge workers and teams that want automatic meeting summaries, transcripts and action items without changing meeting platforms
  • Sales and customer-facing teams that need call notes synced into Salesforce or HubSpot
  • Organisations standardised on Google Meet, Zoom and Microsoft Teams that want one cross-platform capture tool
  • Teams that want meeting, email and chat search in a single assistant (Ask Read / Ada)

Ideal size: 5–500 people · Scale-up or enterprise already on Google Workspace or Microsoft 365

Not for

  • Buyers who require documented per-action AI audit logging or bring-your-own model keys
  • Highly regulated buyers that need FedRAMP or CMMC assurance held by the vendor
  • Teams looking for deep project-management workflow automation rather than meeting capture
  • Organisations unwilling to license every meeting participant on a per-user basis

Value metrics scorecard

Time-to-Value

Same day (free plan, no install)

~1 days to first production value

Total Cost of Ownership

$270/yr

Starts at $180 · Per user, per month, with a 25% discount when billed annually. Free tier (5 meeting reports/month); Pro $15, Enterprise $22.50, Enterprise+ $29.75 per user per month annually.

Implementation Friction

1/5

Engineering + admin effort required

Value-Position score

4.0

out of 5 · model estimate

Full cost breakdown

Mandatory implementation fee

None

Seat tiers

Per-user licensing; Enterprise+ requires 5+ licenses

Add-on costs

  • None

Company & support

Who is behind Read AI, and how your team gets help once it is live.

Company

Founded
2021 · 5 yrs in business
Headquarters
Seattle, US

How you get support

  • PhoneNot listed
  • EmailNot listed
  • Live chatNot listed
  • Support portal / ticketsPlan not stated
  • Community forumNot listed
  • Help centre / docsNot listed
  • Dedicated account managerNot listed
  • In person / on-siteNot listed
Hours
Not recorded
Response time
Not stated

Pricing page states support requests from Enterprise and Enterprise+ users are prioritised above other plans; workspace onboarding with a specialist is Enterprise+ only. No support hours or response-time SLA published.

“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.

Market position

Where Read AI sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.

Quadrant view

Typical annual cost × Time-to-value

$210/yr$490/yr$1k/yr$3k/yr$10k/yr0d1d2d3dAnnual TCO ← betterDays to value better →Quick & CheapQuick & PriceySlow & CheapSlow & PriceyRead AISetmoreAcuity SchedulingCal.comFireflies.aiScribe

The lines cross at the median of the solutions shown, so about half sit on each side of each line.

Read AI is outlined. Click any dot to open its dossier.

Companies on the chart 6 / 10

  • Read AI
  • Setmore
  • Acuity Scheduling
  • Cal.com
  • Fireflies.ai
  • Scribe
Add or change companies

Up to 10 companies including Read AI. Listed closest first.

Stack fit signal

Compatibility with standard B2B ecosystems.

MCPNative

Ships an official MCP server. Connects to Claude Code, Claude Desktop, ChatGPT connectors and Cursor out of the box.

SalesforceIntegration
AWSNot supported
SnowflakeNot supported
HubSpotIntegration
Google WorkspaceIntegration
Microsoft 365Integration
SAPNot supported
SlackIntegration

AI & MCP readiness

What Read AI ships in AI, and what it asks of your ecosystem.

AI features shipped

AI-native
Copilot / assistantAI searchNLP automation

Sources describe AI-generated summaries, transcripts, action items and highlights, 'Ask Read' search across meetings, email and messaging, and a digital-twin assistant (Ada). The pricing page lists direct access to native LLMs from Anthropic Claude and OpenAI GPT inside Search Copilot.

Your data & models

Trains on your data
Not recorded — ask the vendor
Runs on
OpenAI, Anthropic
AI pricing
Not recorded

In your ecosystem

AI connection
Official MCP server
Model key
Vendor's key
AI usage audit
Not recorded

Compliance attestations

SOC 2 — not listedISO 27001 — not listedGDPR — not listedHIPAA — not listedFedRAMP — not listedCMMC — not listedISO 42001 — not listedIAPP AIGP* — not listed

* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.

Bottom line

Read AI is an AI meeting notetaker and productivity assistant. It joins Google Meet, Zoom and Microsoft Teams calls, produces summaries, transcripts, action items and highlights, and routes them into Salesforce, HubSpot, Slack, Jira and Notion. Ask Read searches meetings, email and chat, and a native MCP server exposes meeting context to ChatGPT and Claude. Free covers 5 meetings per month; paid plans run $15–$29.75 per user per month billed annually.

Frequently asked questions

What does Read AI cost per user, and is there a free tier?

Yes. The free plan is $0 forever and includes 5 meeting reports and transcripts per month, unlimited enterprise search and desktop and mobile apps, with no credit card required. Pro is $15 per user per month billed annually ($19.75 monthly), Enterprise $22.50 annually ($29.75 monthly), and Enterprise+ $29.75 annually ($39.75 monthly). Enterprise+ requires 5 or more licenses. Paid plans add unlimited meeting reports, unlimited storage, workspace access and premium integrations.

Does Read AI train its models on our meeting data?

The privacy page states that AI training is opt-in, and the homepage says there is no training on your data by default. The privacy policy adds that user data collected through Google Workspace APIs may be used for personalised AI/ML models, but is not used and is not permitted to be used by third-party AI tools to train generalised or non-personalised models, and is not sold.

Which platforms and tools does Read AI integrate with?

Read AI is platform-agnostic. It captures meetings on Zoom, Google Meet and Microsoft Teams, reads Google Calendar, Outlook 365 and Zoom calendars, syncs with Gmail, Outlook, Slack and Teams messaging, and pushes notes and action items to Salesforce, HubSpot, Asana, Jira, Linear, Confluence, Notion, Google Drive and OneDrive. It also offers an MCP server, a public API, webhooks and a Zapier integration, plus ChatGPT and Claude connectors.

What compliance and security assurances does Read AI publish?

Vendor pages claim SOC 2 Type II (audited annually by a third party), GDPR compliance with a DPA and EU-U.S. Data Privacy Framework or SCC safeguards, and HIPAA technical safeguards with a Business Associates Agreement available on request. Data is encrypted with AES-256 at rest and TLS 1.2+ in transit, and audit reports and sub-processors are available via the vendor's trust site. HIPAA enablement, SAML SSO, SCIM and custom retention are Enterprise+ features. No FedRAMP, ISO 27001 or CMMC claims were found.

How do we get support, and is there a response-time SLA?

Support is delivered through the vendor's support channel, with requests from Enterprise and Enterprise+ customers prioritised above other plans, and Enterprise+ includes workspace onboarding with a specialist. The published pages do not state support hours or a formal response-time SLA, so buyers who need contractual SLAs should confirm this with sales during evaluation.

Can we use our own models or reach Read AI data programmatically?

Read AI ships a native MCP server so meeting context can be pulled into tools such as Claude and ChatGPT, and it exposes a public API and webhooks for custom workflows. The pricing page lists direct access to native LLMs from Anthropic Claude and OpenAI GPT inside Search Copilot on paid plans, but no bring-your-own-key option is documented.