project44
Decision intelligence platform that connects carriers, shippers and LSPs on one multimodal network and puts AI agents to work on the data.
By project44 · HQ Chicago, US · 4.8/5 verified-buyer score
Positioning guardrails
Best for
- Global shippers moving freight across ocean, rail, road and parcel who need one continuous shipment record instead of data split across carriers and portals.
- Manufacturers and retailers with complex inbound and outbound networks that need predictive ETAs to protect production and shelf availability.
- Enterprises that already run a TMS or ERP and want a real-time visibility and exception-management layer on top of it.
- Supply chain teams with high detention, demurrage or gate-wait costs that want to act before fees are incurred.
- Organizations ready to hand routine carrier follow-up and exception handling to AI agents.
Ideal size: Enterprise (1,000+ employees) people · Large shipper with a TMS/ERP, a dedicated logistics operations team and connected carrier data
Not for
- Small carriers or owner-operators looking for a free tracking tool; carrier-facing network tooling is not the core shipper platform.
- Companies that only need simple domestic parcel tracking with no multimodal or international freight.
- Teams that require published, self-serve pricing and same-day signup.
- Buyers looking for an all-in-one ERP or order management system rather than a visibility and orchestration layer.
Value metrics scorecard
Time-to-Value
3–6 months (phased rollout)
~90 days to first production value
Total Cost of Ownership
$0/yr
Starts at $0 · Enterprise, quote-based; no public price list. Two commercial support tiers, Essentials and Elite, are described in the Help Center.
Implementation Friction
4/5
Engineering + admin effort required
Buyer Score
out of 5 · verified buyers
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Not published; agreements are enterprise-level rather than per-seat.
Add-on costs
- None
Company & support
Who is behind project44, and how your team gets help once it is live.
Company
- Founded
- 2014 · 12 yrs in business
- Headquarters
- Chicago, US
How you get support
- PhonePaid plans
- EmailPaid plans
- Live chatNot listed
- Support portal / ticketsPaid plans
- Community forumNot listed
- Help centre / docsPaid plans
- Dedicated account managerEnterprise only
- In person / on-siteNot listed
- Hours
- 24/7
- Response time
- 2-hour response SLA on Essentials; 1-hour response SLA on Elite
Customer support via [email protected] and regional phone lines. Essentials covers 24x5 with a 2-hour response SLA and 24-48 hour updates; Elite covers 24x7 with weekend support, a 1-hour SLA and a designated support engineer.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where project44 sits relative to every other solution in the database. Toggle axes to compare on cost, speed, friction, or buyer score.
Quadrant view
Typical annual cost × Time-to-value
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What project44 ships in AI, and what it asks of your ecosystem.
AI features shipped
Sources describe AI agents as purpose-built digital workers that turn real-time signals into autonomous action, a no-code Agentic Workflow Manager for deploying agents across supply chain workflows, and Mo, an AI analyst giving instant answers from supply chain data. Predictive ETAs and predictive delivery dates are also described. No model-provisioning or AI audit/governance detail is documented.
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Industry verdicts
How project44 speaks to each vertical it serves — same data, sector lens.
ManufacturingShip on time, quote faster, cut scrap.
Best for in Manufacturing
- Inbound and outbound visibility across ocean, road, rail and parcel freight
- Predictive ETAs to protect production windows and delivery commitments
- Yard management to cut gate wait times and detention fees
- Automated exception handling across high-volume carrier networks
Not for
- Single-plant operations using one local carrier with no international freight
- Teams without carrier EDI or API connectivity
Manufacturing is one of the industries project44 names on its site, and customer evidence is concentrated there: a $29B US automotive company rerouting shipments in real time during the Baltimore Bridge collapse, a $25B power management manufacturer citing real-time visibility, an automotive parts retailer cutting gate wait time 86%, and a global glass producer coordinating production and delivery windows in one view. The value story is fewer line stoppages and lower detention and demurrage, delivered on top of existing ERP and TMS systems.
Retail & CommerceSell everywhere, stock nothing twice.
Best for in Retail & Commerce
- Keeping seasonal assortment on shelf with end-to-end shipment visibility
- Last-mile resolution, consumer visibility and predictive delivery dates
- Reducing safety stock and improving working capital with better ETAs
- Faster response to supply chain exceptions across many carriers
Not for
- Pure e-commerce sellers with a single 3PL and no international supply chain
- Small retailers with no dedicated logistics or supply chain function
Retail is a named industry for project44. Published results include a $150B+ home improvement retailer reporting 72% faster response to supply chain exceptions, a $300B+ automotive manufacturer cutting safety stock for $12M annual savings, and apparel and retail customers using end-to-end shipment visibility to keep seasonal assortment on shelf. The pitch is predictability for customer promises plus working capital gains, rather than retail merchandising or store systems.
Logistics & Field ServicesMove more, dispatch faster, idle less.
Best for in Logistics & Field Services
- Freight forwarders and 3PLs wanting multimodal carrier network data and real-time visibility
- Freight procurement analytics and carrier performance scoring during RFPs and spot bids
- Embedding proactive monitoring and exception alerts into customer service workflows
Not for
- LSPs expecting a project44-branded platform, since the provider-facing business now sits under LSP44
- Brokers with no EDI or API integration capability
Logistics providers were project44's original customer base and remain supported, but the company restructured in July 2026: shipper-facing transportation management, visibility, yard and last-mile products run under project44, while LSP44 was created for 3PLs, forwarders and brokers as infrastructure they embed under their own brand. Buyers choosing between the two should confirm which entity their contract sits with, since the carrier network and data backbone are shared across both.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
project44 is a decision intelligence platform for global supply chains. It connects carriers, shippers and logistics providers on one multimodal network, validates the data, and runs AI agents that detect disruptions, predict what happens next and handle routine exceptions. Product families cover transportation management, visibility, yard management and e-commerce logistics. It targets large enterprises in automotive, chemical, food and beverage, manufacturing, life sciences and retail. Pricing is quote-based with no public list.
Frequently asked questions
How is project44 priced, and is there a free tier?
The vendor publishes no price list or free tier; contracts are enterprise, quote-based agreements scoped to the modes, volumes and product families a shipper uses. The only published commercial detail is the support structure: an Essentials tier and an Elite tier with different response SLAs. Budget owners should expect a network and platform subscription rather than per-seat pricing, and should model implementation and integration effort separately from licence cost.
What compliance certifications does project44 hold?
The company's security page states that its controls have been verified in a SOC 2 Type 2 report with an annual independent third-party audit, and that it is ISO 27001 certified. It also states compliance with data privacy regulations where it operates and that it follows GDPR. No HIPAA, FedRAMP or ISO 42001 claims are made on the pages reviewed. SOC 2 reports are available on request through the Trust Center.
Does project44 use AI agents, and what can they do?
Yes. project44 describes AI agents as purpose-built digital workers that turn real-time signals into autonomous action, an Agentic Workflow Manager that lets teams deploy agents across supply chain workflows without code, and Mo, an AI analyst that answers questions from supply chain data. The vendor also cites roughly a million automated carrier communications a year. The sources reviewed do not document model choice or per-action AI audit logging, so those points need to be confirmed directly.
What support is included, and what are the response times?
Support is reachable by email and by regional phone lines, with a portal for updates; a customer knowledge base and Help Center are also provided. Two tiers are published: Essentials covers 24x5 with a 2-hour response SLA and 24-48 hour updates, while Elite covers 24x7 including weekend support, a 1-hour SLA, a designated support engineer and a proactive monitoring team.
Which industries does project44 focus on?
The site names automotive, chemical, food and beverage, manufacturing, life sciences and retail, alongside shippers, 3PLs and freight forwarders as customer types. Published customer results skew to large automotive, industrial, consumer goods and retail organisations running global multimodal freight. Smaller or purely domestic operations are not the target profile.
What changed between project44 and LSP44?
In July 2026 the business split into two companies on one shared carrier network and data backbone. project44 remains the decision intelligence platform for shippers, covering transportation management, visibility, yard management and last mile. LSP44 serves 3PLs, forwarders and brokers as infrastructure they embed in their own systems. Existing customers should confirm which entity their agreement and support terms now sit under.