Productive
Professional services automation uniting resourcing, projects, finances and AI for agencies and consultancies.
By Productive · 4.2/5 verified-buyer score
Positioning guardrails
Best for
- Agencies and consultancies that need resource planning, budgeting and profitability in one place
- IT services and software firms tracking billable utilization and project margin
- Finance and operations leaders who want per-client P&L visibility and invoicing
- Teams of 10+ users replacing spreadsheets and separate time-tracking tools
- Professional services firms needing accounting, HRIS, calendar and CRM integrations
Ideal size: 10–500 people · Growing professional services firm with defined budgets, utilization targets and client billing
Not for
- Product or manufacturing businesses with no billable-hour or project economics
- Single freelancers wanting a free-forever tool, since pricing starts at a 10-user tier
- Teams that only need lightweight task boards and no financials
- Buyers requiring FedRAMP, HIPAA or ISO 27001 certification
Value metrics scorecard
Time-to-Value
About 2 weeks (14-day free trial)
~14 days to first production value
Total Cost of Ownership
$7,200/yr
Starts at $1,080 · Per user, per month, billed monthly or yearly (up to 17% saving on annual billing)
Implementation Friction
2/5
Engineering + admin effort required
Buyer Score
out of 5 · verified buyers
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Pricing calculator starts at 10 users; Ultimate tier is quote-based
Add-on costs
- Notetaker add-on (joins calls, captures transcripts, turns action items into tasks)
Company & support
Who is behind Productive, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Not recorded
How you get support
- PhoneNot listed
- EmailAll plans
- Live chatAll plans
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsAll plans
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Average chat support reply about 4 minutes (homepage cites 2m 56s)
Chat and email support are listed as included in all plans on the pricing page; the Help Center is described as available 24/7 but no staffed 24/7 coverage, phone support or named account manager is stated.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Productive sits relative to every other solution in the database. Toggle axes to compare on cost, speed, friction, or buyer score.
Quadrant view
Typical annual cost × Time-to-value
Stack fit signal
Compatibility with standard B2B ecosystems.
Ships an official MCP server. Connects to Claude Code, Claude Desktop, ChatGPT connectors and Cursor out of the box.
AI & MCP readiness
What Productive ships in AI, and what it asks of your ecosystem.
AI features shipped
Productive AI includes an assistant for drafting/summarizing, AI time tracking from calendar events, AI report generation and report intelligence, expense autofill from uploaded documents, plain-language data filtering, and plain-language AI-powered automations. Agents and Skills package reusable instructions for repetitive work. The pricing page lists these on the Essential plan and above.
In your ecosystem
- AI connection
- Official MCP server
- Model key
- Not recorded
- AI usage audit
- Not recorded
Industry verdicts
How Productive speaks to each vertical it serves — same data, sector lens.
Professional ServicesBill hours faster, staff smarter.
Best for in Professional Services
- Agencies needing resourcing, time tracking and profitability in one system
- Consultancies running each client as a separate P&L
- IT services firms tracking utilization, budgets and invoicing
- Accounting and finance practices with time-and-materials billing
- Architecture and engineering firms planning capacity across projects
Not for
- Firms without billable hours or project-based revenue
- Very small practices below the 10-user pricing tier
- Teams that only want project management without financials
Productive is purpose-built for professional services: agency, consultancy, IT services, software and hi-tech, accounting and architecture/engineering. Core modules are resource planning, time tracking, budgets, invoicing, CRM and reporting, with accounting integrations (Xero, QuickBooks, Exact, Fortnox, Twinfield, Sage, NetSuite) and HRIS integrations for time-off sync. Buyers in these verticals get the strongest fit; buyers outside a billable-services model will find much of the financial machinery unused.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Productive is a professional services automation platform for agencies, consultancies and IT services firms. It combines project and task management, resource planning, time tracking, budgeting, invoicing, CRM and reporting in one system, with accounting, HRIS, Slack and calendar integrations plus a native MCP server for AI clients. Plans start around $9 per user per month billed yearly, with a 14-day free trial. Productive publishes SOC 2 Type II and GDPR compliance and cites 2,000+ customers.
Frequently asked questions
How much does Productive cost for a typical agency team?
Published pricing is roughly $9–$10 per user per month for Essential and $24–$25 per user per month for Professional, with the pricing calculator showing about $90/month for 10 users on Essential. The Ultimate tier, which adds revenue forecasting, subsidiaries and HubSpot integration, is quote-based. A 14-day free trial is offered with no credit card required.
How long until we see value?
Productive offers a self-serve 14-day free trial and no mandatory implementation fee is published. Customers quoted on the vendor site describe it as easy to implement and adopt quickly, so first production value is typically reached within about two weeks, though larger rollouts with accounting and HRIS integrations will take longer.
Does Productive support MCP and AI clients like Claude or ChatGPT?
Yes. Productive ships an MCP server, so you can ask questions and take action on Productive data inside Claude, ChatGPT or any other LLM client. Custom connectors can also link any external service that supports the Model Context Protocol, letting AI act across connected systems.
What compliance certifications does Productive hold?
Productive states SOC 2 Type II compliance on its security page and trust center, with the report available on request, and lists GDPR compliance plus a Data Processing Addendum, subprocessors and CCPA on its compliance page. The available sources do not claim ISO 27001, HIPAA or FedRAMP.
What support is included?
Chat and email support are listed as included in all plans, with the pricing page citing an average chat reply time of about four minutes. A Help Center is described as available 24/7. No phone support, named account manager or in-person implementation service is documented in the available sources.
Which AI features come with the product?
Productive AI covers an assistant for drafting and summarizing, AI time tracking that auto-fills timesheets from calendar events, AI report generation and report intelligence, expense autofill from uploaded documents, plain-language data filtering, and AI-powered automations configured from a plain-language description. Agents and Skills let teams package reusable instructions for repetitive work.