Procore
Construction project management from preconstruction to closeout, with AI built for the jobsite
By Procore Technologies · HQ Carpinteria, US · 4.5/5 verified-buyer score
Positioning guardrails
Best for
- General contractors running commercial, civil and infrastructure projects
- Owners and developers who need portfolio-wide visibility into cost and schedule
- Specialty contractors connecting field crews and office teams in real time
- Government and public-sector builders needing FedRAMP-authorized tooling
Ideal size: 50–5,000 people · Mid-to-large contractor, owner or developer with recurring project volume
Not for
- Small residential remodelers looking for a low-cost point tool
- Companies outside construction, engineering or building operations
- Buyers who require self-serve signup and published per-seat pricing
- Teams unwilling to commit to a multi-year, volume-based annual contract
Value metrics scorecard
Time-to-Value
~1 month
~30 days to first production value
Total Cost of Ownership
$0/yr
Starts at $0 · Annual upfront fee per product, based on Annual Construction Volume (ACV); unlimited users and data, no per-seat fees. Price is quote-based, not published.
Implementation Friction
4/5
Engineering + admin effort required
Buyer Score
out of 5 · verified buyers
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Unlimited users on every contract, including clients, subcontractors and vendors.
Add-on costs
- Field Productivity is excluded from the unlimited-user packaging and is priced per FTE.
Company & support
Who is behind Procore, and how your team gets help once it is live.
Company
- Founded
- 2002 · 24 yrs in business
- Headquarters
- Carpinteria, US
How you get support
- PhoneNot listed
- EmailNot listed
- Live chatAll plans
- Support portal / ticketsNot listed
- Community forumAll plans
- Help centre / docsAll plans
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- 24/7
- Response time
- Not stated
Every annual contract includes unlimited 24/7 live technical support at no extra cost, for all users on the project. The Procore Community has 40k+ members, and the Support Center plus on-demand role-based training are free.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Procore sits relative to every other solution in the database. Toggle axes to compare on cost, speed, friction, or buyer score.
Quadrant view
Typical annual cost × Time-to-value
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Procore ships in AI, and what it asks of your ecosystem.
AI features shipped
Procore AI is described as construction-native agents that look across specs, drawings, submittals and contracts to answer questions, draft routine work and flag discrepancies before they hit the field. The vendor states customers maintain control of every action and approval. No model-key or AI audit details are published.
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Industry verdicts
How Procore speaks to each vertical it serves — same data, sector lens.
ConstructionWin bids, run sites, keep projects on margin.
Best for in Construction
- General contractors managing commercial and civil builds
- Specialty contractors needing field-to-office connectivity
- Owners and developers with multi-project portfolios
- Industrial and data-center construction programs
Not for
- DIY home renovation or handyman work
- Non-construction field service trades
This is Procore's core market: the platform is purpose-built for construction and the vendor reports 20+ years serving the industry, 160+ countries and 3M+ projects enabled. Buyers commonly migrate off narrow residential point solutions to get one data layer across office and field. Pricing scales with annual construction volume rather than seats.
EducationFewer admin hours, more learning hours.
Best for in Education
- K-12 districts and higher-ed capital project teams
- Facilities and construction managers running bond programs
Not for
- Classroom, LMS or student information systems
- Small single-building renovation with no formal program office
Procore markets explicitly to education, positioning the platform around delivering modern learning spaces on schedule. Value comes from standardizing workflows across districts, architects, contractors and vendors, and from owner-side reporting on budget and schedule. It is a construction program tool, not a student or academic system.
HealthcareMore patients, less paperwork.
Best for in Healthcare
- Hospital, clinic and care-facility construction programs
- Healthcare owners needing documented compliance and audit trails
Not for
- Clinical EHR, patient records or care coordination
- Small tenant-improvement work with no owner program
Procore lists healthcare as a targeted vertical, aimed at connecting teams delivering complex care facilities. Relevant strengths are owner-side cost and schedule visibility, document and submittal control, and enterprise-grade security (SOC 2 Type 2, ISO 27001, FedRAMP Class C for government work). It does not touch clinical or patient data systems.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Procore is an end-to-end construction management platform covering preconstruction through closeout, with cost management, project execution, resource management and field tools on one data layer. Its unlimited-user, volume-based pricing ties an annual fee to annual construction volume and removes per-seat licensing, with 24/7 support, unlimited storage and free training included. Procore AI adds construction-native agents that read project documents. SOC 2 Type 2, ISO 27001 and FedRAMP Class C are listed on the vendor security page.
Frequently asked questions
How is Procore priced, and what does the contract include?
Procore charges an upfront annual fee per product, based on your Annual Construction Volume — the aggregate dollar value of construction work across your projects. The contract includes unlimited users (employees, clients, subcontractors and vendors), unlimited data storage and support at no extra cost. Field Productivity is the exception and is priced per FTE. Multi-year volume pools, volume opt-in and renewal rate protection are offered.
What support and onboarding do we get during implementation?
Procore says every annual contract includes free unlimited 24/7 live technical support for everyone on the project, plus onboarding and implementation services, free role-based certifications, an online community of 40k+ peers and a Procore Support Center. The vendor does not publish a contractual response-time SLA or a standard onboarding timeline.
Which security and compliance certifications does Procore hold?
Procore reports SOC 1 Type 2 and SOC 2 Type 2 (security and confidentiality) and ISO 27001:2022 on its security page, and states that Procore for Government is FedRAMP Class C certified. The same page lists GDPR, CCPA and Australia's Privacy Act as supported privacy frameworks. HIPAA and ISO 42001 are not claimed on the pages reviewed.
Does Procore use AI, and can buyers control it?
Yes. Procore AI is described as construction-native agents that read specs, drawings, submittals and contracts, answer questions, draft routine work and flag discrepancies. Procore states customers maintain control of every action and approval. The sources reviewed do not state whether customers can bring their own model provider, nor whether per-action AI logs can be exported.
How does Procore connect to our ERP and existing tools?
Procore positions itself as a hub built on Datagrid infrastructure, with deep integration layers and native connectors that sync with industry-standard accounting and ERP systems. There is also an App Marketplace with third-party applications, secured through OAuth 2.0 and TLS 1.2. The vendor does not publish a Model Context Protocol server.