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R
Risk & ComplianceFounded 2014 · 12 yrs

Raken

Easy-to-use construction field management software that connects the field and office in real time

By Raken · HQ Carlsbad, US · 4.5/5 verified-buyer score

Positioning guardrails

Best for

  • General contractors and subcontractors that need digital daily reports, time cards and safety checklists captured from the field
  • Field crews that need a mobile-first app they can adopt with minimal training
  • Teams that want time-stamped project documentation to defend claims, disputes and litigation
  • Contractors whose field time and production data must flow into accounting and payroll systems
  • Safety and quality managers tracking observations, toolbox talks and compliance trends

Ideal size: 20-1,000+ field employees people · Contractor digitising field data capture; no dedicated IT team required

Not for

  • Firms outside construction and the trades that do not run field crews or jobsites
  • Buyers who require published list pricing and fully self-service online signup
  • Companies looking for a full construction ERP (estimating, accounting, procurement) in one suite
  • Organizations that need to run the platform entirely on their own infrastructure

Value metrics scorecard

Time-to-Value

1-2 weeks

~14 days to first production value

Total Cost of Ownership

$0/yr

Starts at $0 · Quote-based per-user subscription with a free trial; rates are not published on Raken's pricing page

Implementation Friction

2/5

Engineering + admin effort required

Buyer Score

4.5

out of 5 · verified buyers

Full cost breakdown

Mandatory implementation fee

None

Seat tiers

Not published; seat tiers and volume terms are handled through sales

Add-on costs

  • None

Company & support

Who is behind Raken, and how your team gets help once it is live.

Company

Founded
2014 · 12 yrs in business
Headquarters
Carlsbad, US

How you get support

  • PhonePlan not stated
  • EmailNot listed
  • Live chatNot listed
  • Support portal / ticketsNot listed
  • Community forumNot listed
  • Help centre / docsNot listed
  • Dedicated account managerNot listed
  • In person / on-siteNot listed
Hours
Business hours
Response time
Not stated

About page lists a support line (866-438-0646) available 7:00 AM-7:00 PM EST, separate from the sales number; security page directs customers to contact the Customer Support team.

“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.

Market position

Where Raken sits relative to every other solution in the database. Toggle axes to compare on cost, speed, friction, or buyer score.

Quadrant view

Implementation friction × Verified buyer score

1.0/52.0/53.0/54.0/55.0/50.0/51.3/52.5/53.8/55.0/5Friction ← betterBuyer score ↓ betterLoved & EasyLoved & HeavyRisky & EasyRisky & HeavyRaken
Raken is highlighted; the rest of the database is dimmed for context. Click any dot to open its dossier.

Stack fit signal

Compatibility with standard B2B ecosystems.

MCPNot supported

No supported MCP path today, so it cannot be driven from an AI client.

SalesforceNot supported
AWSNot supported
SnowflakeNot supported
HubSpotNot supported
Google WorkspaceIntegration
Microsoft 365Integration
SAPNot supported
SlackNot supported

AI & MCP readiness

What Raken ships in AI, and what it asks of your ecosystem.

We haven’t recorded AI capabilities for Raken yet. Nothing here means unverified — not absent.

Industry verdicts

How Raken speaks to each vertical it serves — same data, sector lens.

ConstructionWin bids, run sites, keep projects on margin.

Best for in Construction

  • General contractors tracking daily progress reports across many jobsites
  • Subcontractors such as concrete, electrical, mechanical and roofing crews needing time cards and production tracking
  • Safety and quality teams running checklists, observations and toolbox talks
  • Contractors that need documented, time-stamped records to defend claims and disputes
  • Payroll and accounting teams that want field time data to flow into Sage, QuickBooks, Foundation, Viewpoint or Deltek

Not for

  • Buyers wanting estimating, bidding or BIM in the same platform
  • Firms unwilling to put smartphones or tablets in the hands of field crews
  • Owners and developers that do not employ their own field workforce

Raken is purpose-built for construction: daily progress reporting, time and production tracking, safety and quality management, and document management for GCs and subcontractors. Case studies cover concrete, roofing, electrical, mechanical, masonry and heavy/civil trades. The main expansion path is integrations with accounting and payroll (Sage 100 Contractor, Sage 300 CRE, Sage Intacct, Foundation, Deltek ComputerEase, QuickBooks, Viewpoint Vista/Spectrum, Paychex, CMiC), project management (Procore, Autodesk, Bluebeam), cloud storage and reality capture.

Compliance attestations

SOC 2 — not heldISO 27001 — not heldGDPR — not heldHIPAA — not heldFedRAMP — not heldISO 42001 — not heldIAPP AIGP* — not held

* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.

Bottom line

Raken is a construction field management platform for general contractors and subcontractors. Its mobile-first apps capture daily progress reports, time and production data, safety and quality checklists, and project documents in real time, then generate shareable PDF reports and dashboards. Buyers cite fast field adoption with little training and time-stamped records that help resolve disputes. Pricing is quote-based with a free trial; integrations cover accounting, payroll, project management and cloud storage.

Frequently asked questions

What does Raken actually do?

Raken replaces paper and spreadsheet field processes for contractors. Crews capture daily progress reports, hours worked, material and equipment use, safety and quality checklists and project documents on mobile; data syncs to a web portal where it becomes shareable PDF reports, dashboards and historical records used for payroll, budgeting and dispute resolution.

How is Raken priced?

Raken does not publish list pricing. Its pricing page routes buyers to a demo request and a free trial, so commercial terms are quote-based, typically a per-user subscription. Budget for a sales conversation rather than self-service checkout, and confirm seat tiers and any add-ons directly with the vendor.

How long does it take to get value?

Raken is explicitly designed for low-training adoption: the vendor says the field and office can pick the product up and go, and customers describe rollouts with no extensive training. It does not publish a formal implementation timeline, so plan on a short mobile rollout to a pilot crew, with wider deployment in weeks rather than quarters.

Does Raken fit our existing systems?

Yes, if your stack is construction-oriented. The integrations page lists accounting and payroll connections (Sage 100 Contractor, Sage 300 CRE, Sage Intacct, Foundation, Deltek ComputerEase, QuickBooks Desktop/Online, Viewpoint Vista and Spectrum, Paychex, CMiC), project management tools (Procore, Autodesk, Bluebeam), cloud storage (Egnyte, Google Drive, Box, Dropbox, OneDrive) and reality capture (EarthCam, DroneDeploy, HoloBuilder, TrueLook). A public API is referenced in customer stories.

Is Raken secure and compliant?

Raken states that data is hosted in AWS US datacentres inside its own VPC, with encryption at rest and in transit, access controls, obfuscated filenames and audited usage logs. The security page notes that the hosting environment maintains ISO 27001, PCI and SOC certifications, but that is a statement about the data-centre environment rather than Raken's own certifications, so verify your specific audit requirements with the vendor.

Does Raken offer AI features?

Nothing in the vendor pages reviewed describes AI or machine-learning features, and no model-provider or AI-audit details are stated. Treat Raken as a field data capture and reporting platform and validate any AI roadmap claims directly with the vendor before making them part of your evaluation criteria.