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S
Ops EfficiencyFounded 2013 · 13 yrs

Scoro

AI-powered professional services automation unifying projects, resourcing, and finances on one platform.

By Scoro · HQ London, England · 4.0/5 verified-buyer score

Positioning guardrails

Best for

  • Consultancies, agencies, IT services, architecture and engineering firms running project-based work
  • Firms that need time tracking, project delivery and client billing on one connected data model
  • Businesses scaling from 10 to 500 users, including multi-entity and multi-currency operations
  • Leaders who want real-time project profitability, utilization and resource forecasting

Ideal size: 10–500 people · Scale-up professional services firm with billable projects and finance operations

Not for

  • Teams wanting a simple task board or single-purpose project management tool
  • Very small businesses with fewer than 5 users (5-seat minimum on every plan)
  • Companies with no billable time, project costing or client-billing needs
  • Buyers looking for a fully free tool or pure month-to-month self-serve signup

Value metrics scorecard

Time-to-Value

2–4 weeks; days for simple self-onboarding

~21 days to first production value

Total Cost of Ownership

$17,100/yr

Starts at $1,020 · Per user, per month, priced by which core apps you combine (from $17/user/month); 5-seat minimum; annual billing discounts of 13–17%.

Implementation Friction

3/5

Engineering + admin effort required

Buyer Score

4.0

out of 5 · verified buyers

Full cost breakdown

Mandatory implementation fee

None

Seat tiers

5-seat minimum; platform scales to 500+ users

Add-on costs

  • 35+ add-ons and integrations priced separately, per piece or per user
  • ELI AI credits add-on once included monthly credits are used
  • Paid onboarding packages for teams above 15 users
  • Enterprise platform tier (120 AI credits/user, unlimited roles, 10 GB per site, SSO)

Company & support

Who is behind Scoro, and how your team gets help once it is live.

Company

Founded
2013 · 13 yrs in business
Headquarters
London, England

How you get support

  • PhoneNot listed
  • EmailAll plans
  • Live chatNot listed
  • Support portal / ticketsPlan not stated
  • Community forumNot listed
  • Help centre / docsAll plans
  • Dedicated account managerNot listed
  • In person / on-siteNot listed
Hours
Not recorded
Response time
Not stated

Help Center articles and videos plus a dedicated Customer Support team reachable by email; a support request form is offered on the contact page. Self-onboarding is free for teams up to 15 users; guided onboarding packages are recommended above that.

“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.

Market position

Where Scoro sits relative to every other solution in the database. Toggle axes to compare on cost, speed, friction, or buyer score.

Quadrant view

Implementation friction × Verified buyer score

1.0/52.0/53.0/54.0/55.0/50.0/51.3/52.5/53.8/55.0/5Friction ← betterBuyer score ↓ betterLoved & EasyLoved & HeavyRisky & EasyRisky & HeavyScoro
Scoro is highlighted; the rest of the database is dimmed for context. Click any dot to open its dossier.

Stack fit signal

Compatibility with standard B2B ecosystems.

MCPNative

Ships an official MCP server. Connects to Claude Code, Claude Desktop, ChatGPT connectors and Cursor out of the box.

SalesforceIntegration
AWSNot supported
SnowflakeNot supported
HubSpotIntegration
Google WorkspaceIntegration
Microsoft 365Integration
SAPNot supported
SlackNot supported

AI & MCP readiness

What Scoro ships in AI, and what it asks of your ecosystem.

AI features shipped

Copilot / assistantNLP automationAgentic workflows

Scoro AI is delivered through ELI, a built-in assistant that understands natural language and acts on full operational context; the native MCP server lets external AI tools (ChatGPT, Claude, Copilot Studio) read Scoro data and run multi-step workflows. AI credits are included per user per month and can be topped up.

In your ecosystem

AI connection
Official MCP server
Model key
Not recorded
AI usage audit
Not recorded

Industry verdicts

How Scoro speaks to each vertical it serves — same data, sector lens.

Professional ServicesBill hours faster, staff smarter.

Best for in Professional Services

  • Consultancies and management advisory firms with billable time
  • Marketing, creative and design agencies
  • IT services and software development firms running client projects
  • Architecture and engineering practices tracking project profitability

Not for

  • Product companies with no billable-hour or client-billing model
  • Firms that only need task tracking without finance or resourcing

Scoro is purpose-built for professional services: sales, delivery, resourcing and billing share one data model, with capacity planning, utilization and project-profitability reporting and 35+ extras. The vendor cites 1,000+ professional services customers and case results such as 20% better utilization and 33% higher project profitability. Modular apps let firms start with two core apps and add more as they grow, and multi-entity/multi-currency support suits larger groups.

Compliance attestations

SOC 2 — not heldISO 27001 GDPR HIPAA — not heldFedRAMP — not heldISO 42001 — not heldIAPP AIGP* — not held

* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.

Bottom line

Scoro is an AI-powered professional services automation platform that unifies project delivery, resource planning, time and cost tracking, and client billing on one shared data model. Eight modular core apps start at $17/user/month with a 5-seat minimum, and firms scale to multi-entity, multi-currency operations. Scoro AI (ELI) and a native MCP server connect the workspace to ChatGPT, Claude and Copilot Studio. ISO 27001 certified and GDPR-compliant; onboarding is self-serve for up to 15 users.

Frequently asked questions

How long does it take to get Scoro into production?

Scoro's own guidance is that getting fully up and running takes from a few days up to a few weeks or months, depending on team size, setup complexity and how much data and integration work is involved. Importing contacts, invoices and other records is part of onboarding. Simple self-onboarding is realistic for smaller teams; larger or multi-app deployments should plan for weeks.

What does Scoro cost and is there a minimum number of seats?

Pricing is per user per month and depends on which of the eight core apps you combine. Popular combinations start at $17/user/month, with a popular three-app Projects & Resources bundle at $29 and the full End-to-end combination at $57/user/month. Every plan has a 5-seat minimum, the platform fee already includes two core apps, and annual billing earns a 13–17% discount.

Does Scoro connect to ChatGPT, Claude or other AI tools?

Yes. Scoro ships a native MCP server, available on all packages, that connects the workspace to MCP-capable assistants including ChatGPT, Claude and Copilot Studio. Users can pull data and take actions such as creating projects, scheduling meetings and logging time from the AI chat, with access tied to each user's existing Scoro permissions. Scoro's own in-product assistant is called ELI.

Is Scoro secure and compliant enough for our data?

Scoro states that it is ISO 27001 certified and GDPR-compliant, is hosted in AWS data centers with per-client region choice, backs up data nightly, and pen tests annually against the OWASP ASVS standard. Each client gets a separate database, two-step verification and SSO are supported, and every user and admin action is recorded in an Activity Log. A vulnerability disclosure program is published.

Can we start with only some of the modules and add more later?

Yes. Scoro is deliberately modular: you pick from eight core apps and platform capabilities, with a platform fee that already covers two apps. Most customers begin with one work app and one sales or finance app, then add apps, extras or entities as they grow. Data stays interlinked automatically across whichever combination you run, and you can add or remove apps on an ongoing subscription.