Cin7
Cloud inventory management and small business ERP for multi-channel product sellers
By Cin7 · 4.0/5 verified-buyer score
Positioning guardrails
Best for
- Multi-channel product sellers needing real-time stock visibility across e-commerce, retail and wholesale
- Small and mid-market brands outgrowing spreadsheets or a rigid legacy ERP
- Distributors and wholesalers running a B2B portal, EDI and 3PL fulfillment
- Light manufacturers needing BOMs, kits, assembly and batch/expiry tracking
Ideal size: 5–50 people · Growing multi-channel product business without a large IT team
Not for
- Pure service businesses with no physical inventory
- Enterprise manufacturers needing deep discrete production planning or a full ERP suite
- Buyers wanting a free tier or sub-$100/month pricing — plans start at $349/month
Value metrics scorecard
Time-to-Value
3–4 weeks
~30 days to first production value
Total Cost of Ownership
$7,188/yr
Starts at $4,188 · Monthly subscription per plan tier — Standard $349, Pro $599, Advanced $1,199 (USD/month); Omni is custom-quoted
Implementation Friction
3/5
Engineering + admin effort required
Buyer Score
out of 5 · verified buyers
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
5 users (Standard), 10 (Pro), 15 (Advanced), 8 (Omni); extra users purchasable
Add-on costs
- Additional users beyond the plan allocation
- Extra e-commerce and app integrations beyond the plan allocation
- Additional sale order volume beyond the plan allocation
- Cin7 ForesightAI demand forecasting (add-on on every plan)
- B2B Portal, POS, Advanced Warehouse Management, MRP, Advanced Production Manufacturing, API/Flex API, Advanced Automations, Intelligent Document Recognition
- Premium Support and Professional Services
Company & support
Who is behind Cin7, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Not recorded
How you get support
- PhoneNot listed
- EmailNot listed
- Live chatNot listed
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsAll plans
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- 24/7
- Response time
- Not stated
The pricing page lists 24/7 Global Support, onboarding (group, 1-to-1 or partner-led) and the Cin7 Help Center on Standard, Pro, Advanced and Omni. Premium Support and Professional Services are paid add-ons. No support phone, email or SLA is published.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Cin7 sits relative to every other solution in the database. Toggle axes to compare on cost, speed, friction, or buyer score.
Quadrant view
Typical annual cost × Time-to-value
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Cin7 ships in AI, and what it asks of your ecosystem.
AI features shipped
ForesightAI provides AI-powered demand forecasting and inventory optimization; Intelligent Document Recognition automates document data extraction; the pricing page lists AI-generated product descriptions. ForesightAI and IDR are paid add-ons on every published plan. Cin7 does not publish which model providers are used or whether AI activity is logged.
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Industry verdicts
How Cin7 speaks to each vertical it serves — same data, sector lens.
ManufacturingShip on time, quote faster, cut scrap.
Best for in Manufacturing
- Small and mid-market manufacturers running assembly or simple production
- Brands needing BOM tracking, kits and bundles, batch and serial control
- Food, beverage, health and beauty producers with expiry-date requirements
- Teams combining manufacturing with inventory, order and warehouse management
Not for
- Complex discrete manufacturers needing finite-capacity scheduling
- Regulated process manufacturers with audit-grade batch records
- Enterprises wanting a full ERP suite from one vendor
Cin7 covers standard assembly manufacturing with bills of materials, kits and bundles, batch and expiration tracking, and material requirements planning. MRP is an add-on on the lower tiers and standard on Pro, while Advanced Production Manufacturing with resource-capacity scheduling is an add-on. Customers such as Royal Essence run manufacturing through Cin7 Core. It suits light production and co-packing rather than heavy industrial planning, and buyers needing deep shop-floor control or validated batch records should look at a dedicated manufacturing ERP.
Retail & CommerceSell everywhere, stock nothing twice.
Best for in Retail & Commerce
- Omnichannel retailers selling online, in-store and wholesale
- E-commerce brands on Shopify, Amazon, WooCommerce or BigCommerce
- Wholesale and distribution businesses using a B2B portal and EDI
- Retailers needing multi-location stock visibility and barcode-driven picking
Not for
- Single-store retailers wanting a free or low-cost tool
- Enterprise chains needing deep merchandising and assortment planning
- Sellers with no warehouse or fulfillment complexity
Retail and e-commerce is Cin7's core audience: the platform syncs stock and orders across marketplaces, POS and wholesale channels, offers a B2B portal, and connects to ShipStation, Amazon FBA and 3PL/EDI providers. Standard Warehouse Management is included, but multi-location advanced WMS, POS and B2B portal sites are add-ons. Pricing starts at $349/month for 5 users and 2 integrations, which is steep for a single store but appropriate for a growing multi-channel retailer. Large chains with complex assortment planning should evaluate enterprise retail suites.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Cin7 is cloud inventory management and light ERP for product sellers — retailers, wholesalers and small manufacturers. It unifies stock, orders, warehouses, wholesale/B2B, POS and production in real time across 700+ integrations (Shopify, Amazon, QuickBooks, Xero, ShipStation) with ForesightAI demand forecasting. Plans run $349/month (Standard, 5 users) to $1,199/month (Advanced, 15 users); Omni is custom-quoted. Onboarding, 24/7 support and the Help Center are included. Best for multi-channel brands outgrowing spreadsheets; less suited to service businesses or complex discrete manufacturing.
Frequently asked questions
How much does Cin7 cost?
Cin7 Core lists three tiers: Standard at $349/month (5 users, 2 integrations, 6,000 sale orders per year), Pro at $599/month (10 users, 4 integrations, 24,000 orders per year) and Advanced at $1,199/month (15 users, 6 integrations, 120,000 orders per year). Omni is custom-priced. Prices are USD and exclude taxes, and add-ons such as ForesightAI, B2B portal, POS, MRP and Premium Support cost extra.
What does implementation involve and how long does it take?
Onboarding is included on every plan with group, 1-to-1 or partner-led options, plus Cin7 Academy courses and the Help Center. Professional Services are optional paid add-ons. Plan on several weeks to a few months depending on how many sales channels, warehouses, accounting systems and EDI/3PL connections you need to configure.
Which systems does Cin7 integrate with?
Cin7 advertises 700+ integrations: accounting and tax (QuickBooks, Xero, Avalara), marketplaces and e-commerce (Amazon, Shopify, Walmart, BigCommerce, WooCommerce, eBay), shipping and fulfillment (ShipStation, Amazon FBA, Shiptheory, EasyPost, Starshipit) and EDI/3PL connectors such as SPS Commerce. Each plan includes a fixed number of e-commerce and app integrations; extras are purchased separately.
Is Cin7 secure and compliant?
Cin7 states it is SOC 2 Type 2 compliant, encrypts data in transit and at rest, enforces MFA and role-based access, runs on Microsoft Azure, and performs regular audits and penetration testing. SOC 2 reports can be requested via its Trust Center. The security page does not claim ISO 27001, HIPAA, FedRAMP or GDPR certification.
Does Cin7 have AI features?
Yes. Cin7 ForesightAI provides AI-powered demand forecasting and inventory optimization, and Intelligent Document Recognition automates data extraction from documents; both are paid add-ons on every published plan. The pricing page also lists AI-generated product descriptions. Cin7 does not publish which model providers power these features or whether AI activity is logged.