Pepperi
Unified B2B commerce platform for wholesale eCommerce, sales rep order taking and direct store delivery
By Pepperi · 4.0/5 verified-buyer score
Positioning guardrails
Best for
- Distributors and wholesalers whose field reps take orders on mobile, including offline use
- Brands running direct store delivery, van sales or route accounting
- B2B sellers that want a branded self-service wholesale eCommerce portal with account-specific pricing
- Teams that want trade promotions and retail execution managed alongside ordering
- Consumer-goods suppliers in food & beverage, FMCG, health & beauty, eyewear and jewelry
Ideal size: 20–500 seats people · Mid-market to enterprise distributor or brand with an ERP back office
Not for
- B2C or DTC consumer brands with no wholesale or field sales channel
- Companies with no ERP or back-office system to integrate with
- Very small teams looking for a cheap standalone CRM or order form
- Buyers who require published self-serve list pricing before a demo
Value metrics scorecard
Time-to-Value
~2 months with guided onboarding
~60 days to first production value
Total Cost of Ownership
$0/yr
Starts at $0 · Quote-based; Pepperi does not publish list pricing on its site — pricing is obtained via demo or contact-sales
Implementation Friction
3/5
Engineering + admin effort required
Buyer Score
out of 5 · verified buyers
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Not published publicly
Add-on costs
- None
Company & support
Who is behind Pepperi, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Not recorded
How you get support
- PhoneNot listed
- EmailNot listed
- Live chatNot listed
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsNot listed
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- 24/7
- Response time
- Not stated
Pepperi's homepage cites 24/7 follow-the-sun support; the specific channel (phone, email or portal) and the plan it applies to are not stated on the pages reviewed.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Pepperi sits relative to every other solution in the database. Toggle axes to compare on cost, speed, friction, or buyer score.
Quadrant view
Implementation friction × Verified buyer score
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Pepperi ships in AI, and what it asks of your ecosystem.
Industry verdicts
How Pepperi speaks to each vertical it serves — same data, sector lens.
Retail & CommerceSell everywhere, stock nothing twice.
Best for in Retail & Commerce
- Suppliers and distributors selling into grocery, convenience and specialty retail
- Field teams running store audits, photo capture and shelf-compliance checks
- Managing trade promotions, bundles and cross-sell across channels
- Brands that need retail execution and ordering on one platform
Not for
- Retailers selling directly to consumers (B2C storefronts)
- Pure marketplace or dropship operations with no field sales
Pepperi's retail execution module is aimed at brands and distributors that sell through retail shelves, not at retailers themselves. It covers store audits, asset and compliance checks, merchandiser management and point-of-sale data capture, and links those visits to trade promotions and replenishment orders. Reference customers include FMCG, food & beverage, health & beauty, eyewear and jewelry brands and their distributors. Buyers should expect configuration work to match their promotion logic and ERP data model.
Logistics & Field ServicesMove more, dispatch faster, idle less.
Best for in Logistics & Field Services
- Route accounting, van sales and direct store delivery fleets
- Distributors operating in low-connectivity areas who need offline mobile apps
- Reconciling van inventory from loading through end-of-day
- Capturing proof of delivery, returns and payments at the door
Not for
- Freight, parcel or 3PL forwarding operations
- Warehouse-management-only requirements
Pepperi's route accounting and DSD capabilities cover route planning, order taking, replenishment, returns, invoicing, payment collection and proof of delivery in a single offline-capable app, with geo-tracking and time-stamped activities for route compliance. Van inventory is tracked in real time from loading to end-of-day reconciliation. The vendor lists a large FMCG distribution and logistics company among its customers. This is distribution-centric logistics, not freight brokerage or warehouse management.
ManufacturingShip on time, quote faster, cut scrap.
Best for in Manufacturing
- Manufacturers that also distribute and sell direct to retail accounts
- Brands with their own field sales reps or merchandisers
- Manufacturers linking order capture to an ERP or back-office system
Not for
- Contract manufacturers with no direct sales channel
- Industrial or component makers with long, engineer-led sales cycles
Several Pepperi references are manufacturers that also distribute — for example a US-based eyewear manufacturer/distributor and a personal-care and medical-equipment producer — and the platform connects field ordering and eCommerce to back-office ERP data. The fit is strongest where manufacturing is paired with a wholesale or DSD go-to-market motion; the public pages give no evidence of support for configure-to-order, complex quoting or engineer-to-order selling.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Pepperi is a unified B2B commerce platform covering branded wholesale eCommerce, mobile sales-rep order taking, route accounting and direct store delivery, retail execution, mobile CRM and trade promotions. It runs as web plus native iOS/Android apps with offline capability, and connects to ERP and back-office systems through a low-code iPaaS, REST and client-side APIs. The vendor reports 1,000+ medium and enterprise customers in 65+ countries and 24/7 follow-the-sun support. Pricing is quote-based via a demo.
Frequently asked questions
What does Pepperi actually do?
Pepperi is a B2B commerce platform with several connected modules: a branded wholesale eCommerce portal, a mobile order-taking app for sales reps, route accounting and direct store delivery for van sales, retail execution and store audits, mobile CRM, trade promotions, and operational analytics. The vendor positions it as one platform that connects all customer-facing channels to back-office systems, delivered as web plus native iOS and Android apps that keep working offline.
How is Pepperi priced?
Pepperi does not publish list pricing. Its site funnels buyers to a demo or a contact-sales form, so pricing, seat tiers and any implementation fees are quoted per deal. Budget for a sales-led evaluation and ask for a written quote covering seats, modules and integration work before comparing it with self-serve B2B commerce tools.
How long does implementation take?
Pepperi does not publish a standard go-live timeline. It offers a low-code iPaaS with generic connectors, a RESTful API and a client-side JavaScript API, and describes iPaaS as short time-to-market versus custom API integration, which suggests integration effort depends mainly on the ERP and the amount of custom promotion and pricing logic you configure.
Do the mobile apps work offline?
Yes. Pepperi states that its sales rep order-taking, route accounting and retail execution apps are native mobile apps for iOS and Android with offline/online functionality, and that the client-side API can apply custom rules and logic to real-time client data even when offline. That matters for field reps and drivers working in low-connectivity areas.
What security and compliance certifications does Pepperi hold?
Pepperi's security page states it is ISO/IEC 27001:2013 certified and ISAE 3402 compliant, with SSL/TLS encryption, web application protection, geographically replicated data, regular disaster-recovery tests and daily-to-yearly backup snapshots, hosted on Amazon EC2. ISAE 3402 is not the same as a SOC 2 report, and no SOC 2, HIPAA, FedRAMP or GDPR-specific certification is claimed on the pages reviewed, so request reports directly if those are requirements.
Which systems does Pepperi integrate with?
Pepperi integrates with cloud or on-premise ERP and back-office systems through three routes: a low-code iPaaS with generic connectors configured in the web admin console, a standard RESTful and bulk-upload API supporting OAuth 2.0, and a client-side JavaScript API. Its site names ERP, CRM, accounting and BI categories rather than specific vendors, and also supports third-party add-ons for shipment tracking and payments, so confirm your exact system on a call.