Rezdy
Online booking, distribution and payments software for tour, activity and experience providers.
By Rezdy · HQ Sydney, Australia · 4.6/5 verified-buyer score
Positioning guardrails
Best for
- Tour, activity and attraction operators who want more direct online bookings plus OTA and agent distribution.
- Small to mid-size experience businesses (fishing charters, skydive, wine tasting, shuttles) replacing manual bookings.
- Operators that want scheduling, resources, payments and reseller connections in one system.
- Multi-currency businesses: around 90 currencies supported across operators in 100+ countries.
Ideal size: 1-50 staff people · Growing experience business moving from manual bookings to online distribution
Not for
- Operators wanting a fully bespoke reservation stack with no vendor dependency.
- Businesses whose revenue is not time-slot or experience based (e.g. pure retail or SaaS subscriptions).
- Buyers needing publicly evidenced enterprise certifications such as SOC 2, ISO 27001 or FedRAMP.
- Operators unwilling to pay a per-booking transaction fee on top of the monthly subscription.
Value metrics scorecard
Time-to-Value
1-2 weeks to first online booking
~14 days to first production value
Total Cost of Ownership
$1,188/yr
Starts at $588 · Per account, billed monthly: Foundation $49, Accelerate $99, Expansion $249, plus 3% per online booking; offline/agent bookings $1.00/$0.85/$0.70.
Implementation Friction
2/5
Engineering + admin effort required
Buyer Score
out of 5 · verified buyers
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Unlimited users, products and agent/reseller connections on all plans; no lock-in contracts; 21-day free trial.
Add-on costs
- 3% fee per online booking (choose to absorb it or pass it on to guests)
- Offline or agent booking fees: $1.00 Foundation, $0.85 Accelerate, $0.70 Expansion
- Payment processing via RezdyPay (powered by Stripe) and other gateways
Company & support
Who is behind Rezdy, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Sydney, Australia
How you get support
- PhoneAll plans
- EmailNot listed
- Live chatAll plans
- Support portal / ticketsNot listed
- Community forumAll plans
- Help centre / docsAll plans
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- 24/7
- Response time
- Not stated
Contact page states chat support staff are available to help 24/7 for customers; homepage says the team provides real-time chat and phone support, plus a help and training centre and support forum.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Rezdy sits relative to every other solution in the database. Toggle axes to compare on cost, speed, friction, or buyer score.
Quadrant view
Implementation friction × Verified buyer score
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Rezdy ships in AI, and what it asks of your ecosystem.
Industry verdicts
How Rezdy speaks to each vertical it serves — same data, sector lens.
Hospitality & TravelFill rooms, keep guests coming back.
Best for in Hospitality & Travel
- Tour, activity and attraction operators selling time-slotted experiences
- Fishing charters, skydive, parasail, shuttle and wine-tasting operators
- Operators wanting direct online bookings plus OTA and agent distribution
- Multi-currency experience businesses (around 90 currencies supported)
Not for
- Hotels and restaurants whose core need is room-night or table/POS management
- Venues needing reserved seat-level ticketing
- Operators who will not accept a per-booking transaction fee
Rezdy is built for the experience economy rather than general hospitality. Its segments cover activities, charters, shuttles, tours and ticketing systems, and its case studies come from skydive, fishing charter, parasail, wine tasting and adventure operators. The Channel Manager connects operators to a marketplace of over 12,000 agents plus resellers such as Viator and Google Things to do, and RezdyPay handles multi-currency payments. Hotels and restaurants gain little: there is no room-night or table-management model, and pricing carries a 3% fee on every online booking on top of the monthly plan.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Rezdy is an online booking, distribution and payments platform for tours, activities and experience providers. It combines a booking engine, scheduling and resource management, a Channel Manager connecting to thousands of agents and OTAs such as Viator and Google Things to do, and RezdyPay payments. Plans run from $49 to $249 per month plus 3% per online booking, with free onboarding, unlimited users and a 21-day free trial. Operators in over 100 countries use it to grow both direct and agent bookings while cutting admin time.
Frequently asked questions
What does Rezdy cost?
Rezdy lists three plans: Foundation at $49 per month, Accelerate at $99 and Expansion at $249, each with a 3% fee per online booking that you can absorb or pass on to guests. Offline or agent bookings cost $1.00, $0.85 and $0.70 respectively. All plans include unlimited users, products and connections, free onboarding and a 21-day free trial. Prices are exclusive of GST in Australia.
How long does it take to go live on Rezdy?
Rezdy includes free onboarding and a 21-day free trial with no credit card required. Typical setup means loading products and availability, then embedding the booking widget or free 1-click website. Case studies describe operators moving from manual or spreadsheet bookings to a fully online calendar and reporting the majority of bookings coming through online channels in their first season.
Can we keep our own website, branding and customer data?
Yes. Rezdy states that you own your data, branding, website and customer relationships. It provides a booking widget, booking button, web plugins and a free 1-click website, so bookings flow into your existing site rather than replacing it. Channel Manager and RezdyPay are layered on top, and orders and customers can be exported to CSV or pulled via the API.
Which OTAs and resellers does Rezdy connect to?
The Rezdy Channel Manager provides a single managed connection to a marketplace of over 12,000 agents plus major resellers such as Viator and Google Things to do. Operators manage each channel from one place with live availability pushed to partners. Rezdy describes itself as the largest independent supply and distribution network in the experience industry.
What support is included?
Support is included for customers: live chat staffed 24/7, phone support, a help and training centre, and a support forum. Free onboarding is included with every plan, and Rezdy states there are no lock-in contracts. Dedicated account management is not advertised on the pages reviewed, so enterprise buyers should confirm it during a demo.
Is Rezdy suitable for a small operator?
Yes. Foundation starts at $49 per month with unlimited products and users, and case studies include operators growing from 30 to 430-plus annual bookings. Because pricing is a per-account fee plus per-booking charges, cost rises with booking volume rather than headcount, which suits lean teams.