Duro
AI-native, API-first PLM that gives hardware teams one digital thread from design to production
By Duro Labs · 4.0/5 verified-buyer score
Positioning guardrails
Best for
- Hardware engineering teams that need BOM control, change orders and released-revision discipline without a heavy PLM rollout
- Aerospace, defense and space companies needing ITAR-compliant hosting alongside design traceability
- Multi-disciplinary teams that must sync CAD, ERP, MES, procurement and communications data on one system
- Teams migrating off legacy PLM such as Oracle Agile PLM
Ideal size: 10–200 people · Scale-up hardware company with a CAD-driven design and manufacturing process
Not for
- Software-only product teams with no CAD files, physical BOM or supply chain data
- Buyers who need published list pricing before talking to sales
- Organisations whose entry-tier needs include deep custom configuration or on-premise hosting
Value metrics scorecard
Time-to-Value
~2–4 weeks
~30 days to first production value
Total Cost of Ownership
$0/yr
Starts at $0 · Fixed annual subscription per tier (Team, Business, Enterprise); quote-based with no public list price, Net 30 payment terms
Implementation Friction
2/5
Engineering + admin effort required
Buyer Score
out of 5 · verified buyers
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Team: up to 10–14 users; Business: up to 20–24 users; Enterprise: 25+ users
Add-on costs
- ERP, MES and advanced integrations are available only on Business and Enterprise tiers
- Dedicated (or ITAR) hosting is Enterprise-tier only
Company & support
Who is behind Duro, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Not recorded
How you get support
- PhoneNot listed
- EmailNot listed
- Live chatNot listed
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsAll plans
- Dedicated account managerEnterprise only
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Not stated
Enterprise plan lists 'Dedicated Support'; Support Documentation is available self-serve. No support phone line, support email, live chat or published SLA is stated on the vendor pages reviewed.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Duro sits relative to every other solution in the database. Toggle axes to compare on cost, speed, friction, or buyer score.
Quadrant view
Implementation friction × Verified buyer score
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Duro ships in AI, and what it asks of your ecosystem.
AI features shipped
Pricing lists 'AI Search Assist' as a plan feature and the site markets the platform as AI-native. No source describes model hosting, customer-supplied keys or AI activity logging, so those points should be validated directly with the vendor.
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Industry verdicts
How Duro speaks to each vertical it serves — same data, sector lens.
ManufacturingShip on time, quote faster, cut scrap.
Best for in Manufacturing
- Discrete and electro-mechanical hardware teams managing multi-discipline BOMs
- Industrial automation and computer-hardware manufacturers linking engineering to MES and ERP
- Teams that need change-order approval control and released-revision discipline in production
Not for
- Process manufacturers without discrete part and BOM structures
- Software-only teams with no CAD or supply chain data
Duro targets hardware engineering: mechanical, electrical and industrial design teams that release, revise and procure parts. Out-of-the-box CAD (SolidWorks, Onshape, NX, Altium), ERP (NetSuite), MES (First Resonance ION), procurement (Datum Source) and requirements (Valispace) connectors, plus a GraphQL API, are aimed at discrete manufacturing. The vendor cites Opentrons, Rapid Robotics, Gilmour Space, EOI Space and AstroForge, including reported savings from part redesign and alternative sourcing within the first month.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Duro (Duro Labs) is an AI-native, API-first PLM for modern hardware teams. It centralizes part and BOM data, runs change orders and releases, and connects CAD, ERP, MES, procurement, Slack, Jira and Linear on one digital thread. Cloud-native and out-of-the-box, it is positioned as a fast, lower-cost alternative to legacy PLM such as Oracle Agile, with SOC 2 Type 2 controls and an ITAR-compliant hosting option. Plans are quote-based across Team, Business and Enterprise tiers.
Frequently asked questions
How is Duro priced?
Duro charges a fixed annual subscription per plan tier and does not publish list prices; payment terms are Net 30. Team covers up to roughly 10–14 users with 25 GB storage, Business up to 20–24 users with 50 GB, and Enterprise 25+ users with 100 GB. A two-week trial is available after a fit call with the team.
How long does implementation take?
Duro is cloud-native and markets fast onboarding and hands-off management, with out-of-the-box CAD integrations free on all plans and ERP/MES connectors available on Business and Enterprise tiers. Configuration of part numbers, categories and revision schemes is also limited to Business and Enterprise customers.
Does Duro meet aerospace and defense compliance requirements?
The vendor states it maintains a SOC 2 Type 2 report with an independent auditor and offers an ITAR-compliant cloud environment for aerospace organizations. Dedicated or ITAR hosting is listed on the Enterprise tier, which matters for defense-related product data.
What does Duro integrate with?
Mechanical CAD (SolidWorks, Onshape, NX), electrical CAD (Altium), ERP (NetSuite), MES (First Resonance ION), requirements management (Valispace), procurement and sourcing (Datum Source), operational procedures (Epsilon3), Slack, Jira and Linear, plus a GraphQL API for custom work.
What AI capability does Duro include?
Pricing lists an AI Search Assist feature and the site markets the platform as AI-native. No source details which model providers are used, whether customers can supply their own keys, or whether AI actions are logged and exportable, so those points should be confirmed in a demo.