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Revenue VelocityFounded 2010 · 16 yrs

ModMed

Cloud EHR, practice management, patient engagement and RCM software built for specialty medical practices.

By Modernizing Medicine · HQ Boca Raton, US · 3.5/5 verified-buyer score

Positioning guardrails

Best for

  • Specialty physician practices (dermatology, gastroenterology, ophthalmology, orthopedics, ENT, OBGYN, urology, pain management, plastic surgery, podiatry, allergy) that want one specialty-built EHR,…
  • Multi-provider groups, from startups to large groups, that want AI-assisted documentation, scheduling, eligibility and claims workflows
  • Practices and ASCs consolidating patient engagement, analytics, payment processing and RCM services with their clinical record

Ideal size: 5–500 providers people · Specialty group practice with dedicated billing/RCM staff

Not for

  • Hospital or health-system inpatient EHR replacements
  • Primary care or general-practice clinics with no specialty-specific workflow needs
  • Buyers outside the United States

Value metrics scorecard

Time-to-Value

~2–3 months

~90 days to first production value

Total Cost of Ownership

$0/yr

Starts at $0 · Custom quote only; ModMed does not publish list pricing on its website.

Implementation Friction

4/5

Engineering + admin effort required

Buyer Score

3.5

out of 5 · verified buyers

Full cost breakdown

Mandatory implementation fee

None

Seat tiers

Not stated

Add-on costs

  • Implementation, training, RCM services, MIPS support, real-world data and marketing services are listed as separate services.

Company & support

Who is behind ModMed, and how your team gets help once it is live.

Company

Founded
2010 · 16 yrs in business
Headquarters
Boca Raton, US

How you get support

  • PhoneNot listed
  • EmailNot listed
  • Live chatNot listed
  • Support portal / ticketsPlan not stated
  • Community forumNot listed
  • Help centre / docsNot listed
  • Dedicated account managerNot listed
  • In person / on-siteNot listed
Hours
Not recorded
Response time
Not stated

ModMed hosts a ModMed Central Support Center portal for customers. Support hours, response times and SLA details are not published on the public support page.

“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.

Market position

Where ModMed sits relative to every other solution in the database. Toggle axes to compare on cost, speed, friction, or buyer score.

Quadrant view

Implementation friction × Verified buyer score

1.0/52.0/53.0/54.0/55.0/50.0/51.3/52.5/53.8/55.0/5Friction ← betterBuyer score ↓ betterLoved & EasyLoved & HeavyRisky & EasyRisky & HeavyModMed
ModMed is highlighted; the rest of the database is dimmed for context. Click any dot to open its dossier.

Stack fit signal

Compatibility with standard B2B ecosystems.

MCPNot supported

No supported MCP path today, so it cannot be driven from an AI client.

SalesforceNot supported
AWSNot supported
SnowflakeNot supported
HubSpotNot supported
Google WorkspaceNot supported
Microsoft 365Not supported
SAPNot supported
SlackNot supported

AI & MCP readiness

What ModMed ships in AI, and what it asks of your ecosystem.

AI features shipped

Copilot / assistantAgentic workflowsNLP automation

ModMed markets an 'AI-Powered Practice' with AI assistants that execute multistep work such as patient scheduling and communication, eligibility processing, prior authorization and claim denial appeals. ModMed Scribe turns natural conversation into suggested clinical actions and gScribe does the same for GI notes. The vendor says every action is grounded and cited and that the user approves…

In your ecosystem

AI connection
Not supported
Model key
Not recorded
AI usage audit
Not recorded

Industry verdicts

How ModMed speaks to each vertical it serves — same data, sector lens.

HealthcareMore patients, less paperwork.

Best for in Healthcare

  • Specialty physician practices in dermatology, gastroenterology, ophthalmology, orthopedics, ENT, OBGYN, urology, pain management, plastic surgery, podiatry and allergy
  • Ambulatory surgery centers and multi-site specialty groups
  • Practices that want documentation, coding and RCM support in one specialty-specific platform

Not for

  • Inpatient hospitals and health systems needing an enterprise acute-care EHR
  • General primary care clinics without specialty workflow requirements
  • Organizations outside the US healthcare payer model

ModMed is built specifically for specialty ambulatory medicine rather than general-purpose clinical software. Its published specialty list covers allergy, dermatology, gastroenterology, OBGYN, ophthalmology, orthopedics, otolaryngology, pain management, plastic surgery, podiatry and urology, and it serves practice types from startup and small groups through mid-size and large groups plus ASCs. The vendor also bundles patient engagement, analytics, payment processing and RCM services, which suits groups wanting a single specialty stack. Buyers should confirm specialty-specific templates, payer coverage and interoperability requirements during evaluation.

Compliance attestations

SOC 2 — not heldISO 27001 — not heldGDPR — not heldHIPAA — not heldFedRAMP — not heldISO 42001 — not heldIAPP AIGP* — not held

* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.

Bottom line

ModMed (Modernizing Medicine) is a US vendor of cloud EHR, practice management, patient engagement and RCM software built for specialty medical practices such as dermatology, gastroenterology, ophthalmology, orthopedics, ENT and urology. It markets an 'AI-Powered Practice' with AI assistants for scheduling, eligibility, prior authorization and claim appeals plus ModMed Scribe for ambient documentation. Pricing is quote-only, implementation is a separate service, and practices range from startups to large groups and ASCs.

Frequently asked questions

Is ModMed pricing published anywhere?

No. ModMed does not publish list pricing for its EHR, practice management or RCM platform. Pricing is quoted per practice, typically after a demo request, so budget figures must come from a vendor proposal rather than public documentation.

How long does a ModMed implementation take?

ModMed does not publish a standard implementation timeline. The vendor lists Implementation and Training as separate services, so timelines depend on practice size, specialty and how much historical data must be migrated. Ask for a milestone schedule and go-live date in the contract.

Which specialties does ModMed support?

The vendor lists allergy, dermatology, gastroenterology, OBGYN, ophthalmology, orthopedics, otolaryngology, pain management, plastic surgery, podiatry and urology, and serves practice types from startup and small groups to mid-size groups, large groups and ASCs.

Does ModMed publish security or compliance certifications?

ModMed maintains a security disclosures page, but the public page does not enumerate specific certifications such as SOC 2, ISO 27001 or HIPAA attestations. Buyers should request current attestations, a BAA and a penetration-test summary directly from the vendor.

What AI features does ModMed actually ship?

ModMed describes AI assistants that handle scheduling and communication, eligibility, prior authorization and claim denial appeals, plus ModMed Scribe and gScribe, which convert natural conversation into suggested clinical content. The vendor states every action is grounded and cited and that the clinician approves before execution.

What integrations and interoperability does ModMed offer?

ModMed lists an App Marketplace, Integrations, Labs, Interoperability and Strategic Alliances among its technology resources. The public pages reviewed do not enumerate named third-party connectors, so specific interfaces should be confirmed with the vendor.