Spoke
Last mile delivery software for drivers, dispatchers, and retailers.
By Spoke · 3.0/5 verified-buyer score
Positioning guardrails
Best for
- Courier and last-mile delivery companies that need multi-driver route planning, live progress tracking and proof of delivery
- Small to mid-size delivery fleets that want a free, self-serve driver app for route optimization and navigation
- Retailers looking to source and manage local same-day couriers from one marketplace
- Operations teams that want delivery dispatch without a heavy enterprise TMS deployment
Ideal size: 5–200 people · Small to mid-size courier, 3PL or retail delivery operation
Not for
- Enterprise shippers needing freight forwarding, air/ocean or long-haul truckload management
- Companies that require published pricing, SLAs or documented compliance certifications before purchase
- Businesses that need deep ERP, WMS or order-management integrations out of the box
- Organizations that require on-premise or heavily customized deployment
Value metrics scorecard
Time-to-Value
Up to 4 weeks
~30 days to first production value
Total Cost of Ownership
$0/yr
Starts at $0 · Freemium — the driver Route Planner app is described as free; Dispatch (courier platform) and Connect (retail marketplace) are vendor-quoted with no public price list.
Implementation Friction
2/5
Engineering + admin effort required
Buyer Score
out of 5 · verified buyers
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Not published on the vendor site
Add-on costs
- None
Company & support
Who is behind Spoke, and how your team gets help once it is live.
Market position
Where Spoke sits relative to every other solution in the database. Toggle axes to compare on cost, speed, friction, or buyer score.
Quadrant view
Typical annual cost × Time-to-value
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Spoke ships in AI, and what it asks of your ecosystem.
Industry verdicts
How Spoke speaks to each vertical it serves — same data, sector lens.
Logistics & Field ServicesMove more, dispatch faster, idle less.
Best for in Logistics & Field Services
- Courier companies running multi-driver routes with proof of delivery
- Same-day and next-day local delivery operations
- Fleets that want a low-cost, self-serve driver app
Not for
- Freight forwarding, air/ocean and long-haul truckload
- Warehouse or inventory management
- Operations needing published SLAs and compliance certifications
Spoke's Dispatch product is built for courier companies: plan multi-driver routes, track driver progress and collect proof of delivery, with the free Route Planner driver app covering the driver side. The website publishes no fleet-size limits, integration list or pricing, so logistics buyers should treat it as a lightweight dispatch layer and validate volumes, SLAs and system connections directly before rolling it out across a fleet.
Retail & CommerceSell everywhere, stock nothing twice.
Best for in Retail & Commerce
- Retailers that need same-day local delivery from third-party couriers
- Small merchants sourcing couriers for fragile or same-day orders
- Stores wanting to manage and track outbound deliveries from one place
Not for
- Retailers needing deep e-commerce or POS integration
- Large chains with their own private fleet and routing stack
- Retailers requiring published delivery SLAs and insurance terms
Connect is Spoke's retail-facing side: retailers discover local couriers, manage orders and track deliveries, with courier-set marketplace rates shown per delivery. It suits independent and mid-size merchants without their own fleet. No e-commerce platform integrations, delivery SLAs or compliance documentation are published, so retailers should confirm city coverage, courier vetting and insurance before making customer-facing delivery promises.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Spoke is last-mile delivery software with three parts: a free driver app for route planning and navigation, Dispatch for courier companies to plan multi-driver routes and capture proof of delivery, and Connect, a marketplace where retailers find and manage local couriers. It targets small to mid-size delivery operations rather than enterprise freight. Pricing, integrations, compliance certifications and support terms are not published on the vendor site, so buyers should confirm those directly.
Frequently asked questions
How much does Spoke cost?
Spoke publishes no public price list. The driver Route Planner app is described as free, while Dispatch and Connect are quoted by the vendor, so annual cost depends on fleet size and delivery volume. Buyers should request a quote and confirm what is bundled versus extra.
How long does it take to get running?
The driver app is self-serve — upload stops, optimize the route and navigate — so a small team can plan first routes within days. Spoke publishes no formal onboarding timeline, so any implementation estimate should come from the vendor.
What does Spoke integrate with?
The vendor site does not list any integrations, and no public API, ERP, WMS or e-commerce connector documentation is published. Buyers with an existing order management or dispatch stack should confirm integration options directly before committing.
Is Spoke secure and compliant?
No security, trust or compliance page is published, and Spoke makes no SOC 2, ISO 27001, GDPR or HIPAA claims on its site. Buyers going through regulated or enterprise procurement should request documentation directly.
Does Spoke use AI or offer an MCP server?
Spoke's site does not describe any AI features or a Model Context Protocol server. Route optimization, dispatching and tracking are presented as core product capabilities rather than AI features.